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Cook Children’s Health Plan (CCHP) is a health maintenance organization (HMO) just for kids. CCHP is pleased to be a health plan for the Children’s Health Insurance Program (CHIP). Our network includes:
We are committed to giving you the best care for your kids. CCHP is a health care program that specializes in children and can provide wide-ranging care and treatment for your child. This handbook tells you about the many health services available for your child.
If you have a question or need help, contact CCHP. Member Services Representatives are available Monday through Friday from 8:00 a.m. to 5:00 p.m., central time (excluding state approved holidays) at 682-885-2247 or 800-964-2247. You may leave a message after business hours, weekends and holidays. Your call will be returned the next working day. The recorded messages are in both English and Spanish.
CCHP provides translation for members who speak languages other than English. Call Member Services and a representative will put you in touch with someone who speaks your language. If you need an interpreter in the doctor’s office call Member Services at least one week in advance.
CCHP offers Relay Texas TDD services for members who have a hearing loss. Call CCHP’s TDD line at 682-885-2138 and a Member Services Representative will be able to help you. CCHP can provide the Member Handbook in audio tape, large print, Braille, or other language if you ask for it or if CCHP finds that you need it.
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