Financial & billing information

You will receive a bill from Cook Children's for all hospital and emergency services. In addition, you will be billed separately by one or more physicians who provide care for your child. This additional billing might include radiologists, pathologists, anesthesiologists and/or surgeons. For more information, call 817-605-2500.

Methods of payment

• Self-pay patients
  Self-pay means that you are responsible for paying 100 percent of the bill unless prior arrangements have been made. You will receive a statement every 30 days until the balance is paid in full. You may also receive letters more frequently. A deposit will be required at the time of service or you can arrange a payment plan.
• HMO/CHIP patients
  Copayments are due at the time of registration. We will bill your HMO (health maintenance organization) for approved services, so please be sure that all information about your policy is accurate and up-to-date and present your current insurance card at registration. You will not receive a bill from the surgery center unless your copayment is not paid in full. Contact your insurance company regarding payment. If you have CHIP (also known as TexCare Partnership), you may owe a copayment to Cook Children's.
• Commercial insurance
  If you have insurance that is not an HMO plan, Cook Children's will send a bill to your insurance company. The company will pay Cook Children's and will send a statement to you noting that payment has been made. You will be asked to pay any deductibles, co-payments or unmet out-of-pocket expenses that apply. For your convenience, most major credit cards are accepted.
• Medicaid/CSHCN
  Please present your Medicaid/CSHCN card at the time of registration so that we may bill on your behalf for approved services. If accurate Medicaid/CSHCN information is provided, you will not receive any bills from the facility.
• Medicaid/CSHCNMedicare:
  We will bill Medicare on your behalf and you will receive a bill for any remaining charges.