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Public notice

If you have concerns about patient care and safety at Cook Children's Medical Center or Cook Children's Home Health, you are encouraged to call us to share your concerns using the following contact information:

  • Cook Children's Medical Center and Cook Children's Specialty Clinics Patient Representative: 682-885-3926
  • Cook Children's Home Health: 817-877-0294

If the concerns in question cannot be resolved at this level, you are encouraged to contact the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO). The JCAHO is a nonprofit organization that reviews more than 15,000 healthcare organizations. To contact JCAHO:

Division of Accreditation Operations
Office of Quality Monitoring
JCAHO
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

FAX: 630-792-5636

Email: complaint@jcaho.org

The Joint Commission will acknowledge requests in writing or by telephone and will inform the organization of the request for any interview. The organization will, in turn, notify the interviewee of the date, time, and place of the meeting. For more information about JCAHO, go to http://www.jcaho.org 



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