Meet Dr. Susan Hsieh
Dr. Susan Hsieh has been a resident of Fort Worth, Texas almost all of her life, having moved to Texas at the age of five.
She's a dedicated Longhorn, having completed her undergraduate education at the University of Texas at Austin. Dr. Hsieh received her medical degree from the University of Texas Medical Branch in Galveston and did her pediatric residency and fellowship training at University of Texas Southwestern in Dallas. She has been practicing as a Pediatric Endocrinologist with Cook Children's since 2011.
Dr. Hsieh's interest in endocrinology began with diabetes but she enjoys all aspects of endocrinology. She's currently the Medical Director of the Diabetes Center at Cook Children's.
While she truly likes not only the complexity in endocrinology and diabetes, she especially enjoys the opportunity to get to know her patients and their families over the years.
"If I am open with them, it's easy for them to be open with me," she says. "I want them to know that their thoughts and opinions are being heard and taken seriously - for example, if they're scared, or if they don't understand something or have a question. This is especially true for the children who often times are not asked how they feel about what is happening.”
At home, Dr. Hsieh has 2 boys and 2 dogs. In her spare time, she enjoys watching her boys play baseball, and likes to travel when the opportunity allows. Even though she is not terribly athletically inclined, she loves to participate in outdoor activities. Every year she takes a week to attend Camp Lancelot, the Cook Children's Diabetes camp. At the camp, she enjoys the opportunity to get to know the kids outside of being their doctor.
Dr Susan Hsieh was amazing!! She is friendly, very knowledgeable and reassuring. Exactly the kind of doctor that I was hoping to see for my daughter today. Everyone from front desk people to nurses were very friendly and polite, such a positive and welcoming environment.” – Patient family
Services
- Adrenal gland disorders
- Pediatric bone health care
- Growth and puberty diagnosis
- Thyroid diagnosis
Reviews
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November 29, 2023
Staff at this location are always happy to assist!
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November 29, 2023
Brenda at desk is always super engaging with a bright smile! Dr Hsieh is patient and attentive!
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November 13, 2023
Great experience overall.
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November 13, 2023
Dr susan hsieh was exceptional she was thorough & really helped us understand our babies condition & long term expectations.
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November 10, 2023
Dr. Hsieh is very good about including her patients in the discussion.
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November 10, 2023
Dr. Hsieh was very helpful, patient and understanding.
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November 03, 2023
This could have been a difficult appointment but it was very smooth and pleasant. No complaints start to finish.
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November 03, 2023
Brenda was sweet calming to (patient) and showed her all the different ways to make her feel comfortable. Carly/Carla (I'm so sorry I can't remember which was her name) was just wonderful the whole appointment. She provided excellent care for my daughter. Dr Hsieh is also very kind and extremely knowledgeable but explained everything on a level that was easily understandable. She is very personable and I highly respect her and per passion for her specialty.
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November 02, 2023
DrHsieh was very informative, friendly. Explained everything thoroughly in simple terms. The nurse was wonderful friendly and informative on all she was doing.
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November 02, 2023
The whole staff brought a smile to my daughter's face. It was Halloween and they all participated. They made it fun.
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October 11, 2023
I really love that Dr Hsieh listens to both my daughter and myself. We never feel rushed and always feel like we are well supported in my daughter's diabetic journey and decision making
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September 15, 2023
From the parking garage attendant to the RN anticipating our needs for leaving, it was amazing. Thank you for what you do for children.
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September 07, 2023
Everyone is always friendly and courteous. They also are proactive with keeping us informed with any upcoming problems/delays (i.e. Insurance). As well as explaining in detail any answers to my questions. I am so very thankful for everything they do.
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August 26, 2023
So efficient! We were scheduled at 10 and done by 10:22 without feeling rushed
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August 26, 2023
Dr. Hsieh, as always, is such a wonderful doctor. She explains treatment options well and very knowledgeable about all aspects of care. She has empathy for her patients and is very kind.
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August 24, 2023
Extremely clean facility. Well informed by the doctor and staff
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August 23, 2023
Everything was great good hospital awesome people
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August 01, 2023
Everyone that has contact with us was acceptional
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July 20, 2023
Rebecca our nurse was very informative and caring did an awesome job with keep my son comfortable and and relaxed during the entire procedure.
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July 19, 2023
We needed her appointment moved up before school started and the doctor directly did this for us over the MyChat app. Amazing!
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July 18, 2023
Everything was very good I like that although we do not speak English they help us understand all my good
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July 12, 2023
They were all amazing and professional, including the reception staff.
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July 07, 2023
Very professional and all showed real concern
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July 07, 2023
Everyone in the clinic
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July 07, 2023
My experience was awesome and they took very good care of my little one.
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July 07, 2023
The nurses in the NICU that took care of (patient) when he was there for 2 months.
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June 16, 2023
It was a very good experience because of the professional treatment of the Doctor who attended my daughter as well as the person who was translating into Spanish so that I understood what the Doctor wanted to communicate to me. In the laboratory area the nurses in charge were very kind and careful with their work they had enough patience so that my daughter was calm when taking blood samples. The staff in general as well as the receptionists were all very friendly and tempted, in the attention and direct us to where we would continue for the appointment we had that day. Thank you very much for such nice care in this hospital q by the way is very clean and beautiful exactly suitable for children.
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June 13, 2023
The nurse who took my sons blood did a great job! Very happy with the out come. She made sure he was distracted. She got it on the first try and that means so much to me!
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June 13, 2023
We really like the updates to the buildings.
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June 13, 2023
All the staff is amazing! If you want your kids to enjoy seeing their doctors, take them to Cook Children's!!
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June 10, 2023
Very good attitude of all very friendly thanks for everything
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June 09, 2023
It was a very good experience for me to be able to be there.
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June 09, 2023
Susan and the assistants who are there in the offices
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June 08, 2023
It was a great visit, thank you!
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June 08, 2023
The entire staff is amazing
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June 07, 2023
Dr. Hsieh and her team are excellent!!
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June 03, 2023
We love Dr Hsieh she's so amazing and she always listens to our concerns we never feel rushed we just love everyone in the office
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May 31, 2023
Everytime my child visits she is well taken care of.
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May 31, 2023
My child's doctor, Dr. Hsieh and her lovely staff
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May 26, 2023
Very good experience all around, from the parking to the doctor to the lab visit. Everything went very smoothly and was much appreciated
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May 26, 2023
Doctor was professional and pleasant
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May 11, 2023
Excellent
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May 03, 2023
The few times we have visited this facility, we have been greeted with friendly and happy staff (from parking attendants to greeters to receptionists and on), which speaks volumes to me not only as a parent but also as a human being. Thank You!
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May 03, 2023
Lali, Melinda, Maria and Dr. Hsieh were all very friendly and informative; most importantly, my daughter felt safe and comfortable with these wonderful ladies.
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April 20, 2023
Cooks Children's is very nice. Nice staff too
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April 07, 2023
She was very nice and respectful. She's explained very well to us.
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April 07, 2023
Mrs Brenda, at the front desk always greets us by name. She always asks how (patient) is doing before asking me. As we leave she takes time to say goodbye and asks if we need anything else.
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April 04, 2023
Dr Hsieh is always amazing- patient and helpful and clear.
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March 30, 2023
Everyone was great
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March 23, 2023
All were good. No bads. I was so impressed with Cooks. Can't say enough about how awesome our experience was.
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March 23, 2023
Nurse was great and very friendly. Doctor was extremely efficient and helpful. Very kind and seemed to care. Lab techs were awesome at making my child comfortable
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March 21, 2023
It's always a good visit. Always seen promptly!
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March 18, 2023
Great visit
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March 11, 2023
The staff was very friendly, informative, and put us at ease.
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March 11, 2023
All the staff from check in to check out
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March 10, 2023
We had a great experience and we were well informed on information we needed regarding my child's situation.
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March 10, 2023
Dr. Hsieh & Melinda
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March 01, 2023
Experience was amazing loved the nurse and doctor they listened to what we had to say and what our worries were they set a plan in place on what we were going to do next
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February 28, 2023
Their is no bad experience with Cooks at all they have been a blessing
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February 28, 2023
Dr. Hsieh she has been so awesome since my son was diagnosed with type 1 diabetes he was 12 when we found and now he is 16 and doing good
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February 27, 2023
Good experience hospitality friendlyness great atmosphere
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February 27, 2023
Everyone Good job great staff
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February 16, 2023
The extra help you all help with the kids is exceptional just thank you all!!
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February 16, 2023
All of the staff went above and beyond for me and my son!!
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February 16, 2023
I couldn't be more thankful to have had her as my child endo dr. She always treated my child as her own an these is why I appreciate her thank you so much
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February 16, 2023
Dr. Hsieh
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February 15, 2023
They are always very helpful!
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February 15, 2023
Dr. Hsieh and Melinda
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February 13, 2023
Carley was the nurse that was performing the test, and she was AMAZING! She explained everything in detail to my son, and made him feel super comfortable. She has such a sweet spirit, and you can tell she genuinely loves her job and her patients. Cook's Is super lucky to have such an amazing person working for them. She was knowledgeable about her job, and the patient.
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February 06, 2023
Dr. Hsieh was fantastic at explaining and illustrating things to our child. I was also appreciative how punctual the appointment was, and that there was very little wait time in the exam room.
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January 27, 2023
She's a very good and nice doctor to my daughter
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January 27, 2023
Dr. Hsieh
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January 20, 2023
Experience overall was good
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January 20, 2023
Vitals nurse very friendly and fast
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January 17, 2023
The doctor who attended my daughter and her translator translated it very well and understood it very well and the other staff were also very attentive
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January 17, 2023
Always friendly and courteous
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January 17, 2023
Very good
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January 13, 2023
Doctor Heish was great
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January 13, 2023
Very good
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January 13, 2023
The nurse and dr
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January 11, 2023
Had a great experience. The staff, nurses, and doctor were all extremely nice.
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January 11, 2023
Dr. Hsieh was amazing.
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December 07, 2022
The whole staff
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December 06, 2022
It was very informative and was able to articulate all my questions very well
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December 06, 2022
Dr. Susan was great !!
Education
- Medical School:
- University of Texas Medical Branch at Galveston Medical School
- Residency:
- Children's Medical Center, Dallas
- Board Certifications:
- American Board of Pediatrics
Affiliations
- Cook Children's Physician Network
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