Meet Dr. Susan Hsieh
Dr. Susan Hsieh has been a resident of Fort Worth, Texas almost all of her life, having moved to Texas at the age of five.
She's a dedicated Longhorn, having completed her undergraduate education at the University of Texas at Austin. Dr. Hsieh received her medical degree from the University of Texas Medical Branch in Galveston and did her pediatric residency and fellowship training at University of Texas Southwestern in Dallas. She has been practicing as a Pediatric Endocrinologist with Cook Children's since 2011.
Dr. Hsieh's interest in endocrinology began with diabetes but she enjoys all aspects of endocrinology. She's currently the Medical Director of the Diabetes Center at Cook Children's.
While she truly likes not only the complexity in endocrinology and diabetes, she especially enjoys the opportunity to get to know her patients and their families over the years.
"If I am open with them, it's easy for them to be open with me," she says. "I want them to know that their thoughts and opinions are being heard and taken seriously - for example, if they're scared, or if they don't understand something or have a question. This is especially true for the children who often times are not asked how they feel about what is happening.”?
At home, Dr. Hsieh has 2 boys and 2 dogs. In her spare time, she enjoys watching her boys play baseball, and likes to travel when the opportunity allows. Even though she is not terribly athletically inclined, she loves to participate in outdoor activities. Every year she takes a week to attend Camp Lancelot, the Cook Children's Diabetes camp. At the camp, she enjoys the opportunity to get to know the kids outside of being their doctor.
Services
- Adrenal gland disorders
- Pediatric bone health care
- Growth and puberty diagnosis
- Thyroid diagnosis
Reviews
Average rating:
Questions were addressed |
4.9
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Provider explained things clearly |
4.9
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Likelihood of recommending this provider |
4.9
|
Trust/confidence in physicians |
4.9
|
What our families say
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November 28, 2024
Dr. Hsieh is always a joy. Her care and concern shows through her interactions with my child.
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November 23, 2024
Dr Hsieh is always very supportive with my daughter. [...] at registration greets my daughter by name and takes time to listen to my daughters stories.
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November 07, 2024
All staff were very friendly
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November 07, 2024
Had a very great experience and Dr explained everything very well.
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November 04, 2024
On this occasion look at how enthusiastic the Doctor worries about her patients and takes great care of my daughter, that was my experience
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October 12, 2024
Dr. Hsieh was so friendly, informative, caring. She made what was initially a little fearful, first-time endocrinology visit so comfortable. She really explained everything so clearly to us in a very comforting way.
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September 11, 2024
The doctor was clear with the information provided helpful tips, made necessary adjustments
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September 11, 2024
Staff is above expectations, never feel lost leaving the clinic very new diagnosis very scary. Appreciate the attention to detail
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September 08, 2024
She's a great Dr
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August 25, 2024
All positive we LOVED going here and the people are amazing here
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August 24, 2024
[...] is always so welcoming at the front desk. Love seeing her smiley face! Dr Hsieh is wonderful in her care!
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August 22, 2024
Very good
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August 14, 2024
AllOf the staff was amazing!
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August 14, 2024
The nutritionist was excellent.
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August 10, 2024
Always listens to every concern to be sure we are without any questions
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August 08, 2024
I am extremely grateful to have such a wonderful doctor to care for my son. She explained everything in such great detail. Cooks is lucky to have such a professional.
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August 07, 2024
Front desk and the doctor awsome People helpful
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August 07, 2024
Helpful they love there job so outgoing .nice place good staffing so responsible on what they do
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July 28, 2024
All very good in my opinion
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July 26, 2024
Dr.Hseih was wonderful and really explained everything in detail. Thank you!
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July 22, 2024
The doctor was excellent
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July 11, 2024
Every staff member that we encountered during this appointment were amazing. Thank you for your attention- to-detail and hospitality.
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July 11, 2024
Dr. Hsieh was absolutely amazing. She patiently answered my son's and my questions. She broke down the information for both of us to easily understand. I believe that she gave us the care that she would want for her own children. The lab was phenomenal along with the young lady who assisted her to help ease my son's fear of getting his blood drawn. They were both patient and did what they could to distract him and me from the anxiety. Gold stars across the board. The lady who did the Xray was also very kind and thorough. I'm sorry I don't know her name.
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July 10, 2024
Dr Hsieh is always wonderful and does an excellent job at helping things be relatable to a teenager. Someone was with her that day being trained, a NP, I can't remember her name but she was very friendly and helpful as well. I hope to see her around again.
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July 08, 2024
Thanks to all the staff at Cook Children's Abilene Office. This was my son's last visit since he turned 18 after this appointment. We couldn't be more grateful for the level of care provided to my son since he was diagnosed 7 years ago. Thanks to Dr. Hsieh for always being straightforward and clear with my son. It was her ability to calm his fears, but also encourage a level of honesty. My son heard her loud and clear and took the steps needed to take care of himself better. Thanks to Dr. Newman who took care of us virtually. She answered our questions and always followed up with items that she promised to answer. Thanks to the nursing staff who is always quick and courteous. Our entire experience with Cook Children's was exceptional and we will miss you dearly. As a parent, I am grateful for all of you.
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July 04, 2024
Everything was excellent
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June 10, 2024
Everyone was so friendly!
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June 08, 2024
Everything was outstanding!
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June 08, 2024
The entire staff was amazing!
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June 07, 2024
All very good thank you
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June 06, 2024
Everyone that day was amazing
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May 24, 2024
Dr. Hseih has always been very personable with my son over the years. She always listens to him & hears his concerns while trying to work with him on resolutions.
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May 17, 2024
My child had a great experience for her visit and all her questions were answered and the doctor helped her by getting her pamphlet about how to eat right and how to exercise and stuff so that was very very helpful thank you cook children for all that you do
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May 09, 2024
Everything was fine, very attentive and friendly staff, grace
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May 04, 2024
We absolutely love cooks and we are very great full for them, and their amazing staff. [...] is hard enough to navigate but thankfully I have Doc holding my hand!
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May 04, 2024
Always a great experience. She helped me to help my child understand the seriousness of his diagnosis without bashing us and making me feel like a failure. She seemed genuinely invested in getting him to understand I'm doing my best but he has to take some control now that he is a teen.
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May 02, 2024
Dr. Hsieh always listens, takes her time, & explains everything well.
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April 24, 2024
Very good deal
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April 24, 2024
She is absolutely wonderful every visit! She goes above and beyond with every issue we come across to help find a solution! We couldn't be more thankful for her!
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April 12, 2024
All staff at Cooks have been wonderful.
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March 31, 2024
Every one there has always been amazing with my son .
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March 31, 2024
They have always tried to help my son and worked with him and me to try new methods to help .
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March 28, 2024
Th nurse that came in to check us out was awesome. Dr. Hsieh is always amazing
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March 28, 2024
Everything and everyone was great!! We had the BEST experience! Cannot say Thank You enough!!
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March 24, 2024
Dr Hsieh was great! Very thorough, & answered all questions to my understanding. I feel very good & safe with the decision to let her team treat my daughter's dx.
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March 08, 2024
I'm always very pleased with every one in office. Every one is kind, knowledgeable, and keeps me informed about treatment, medical equipment, answering questions. I'm very happy with my son's care.
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March 03, 2024
Excellent experience with Cooks Children.
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March 03, 2024
Dr. Hsieh and nursing staff were excellent.
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February 23, 2024
I liked it because everyone was so nice
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February 23, 2024
The nurses and the doctor were very friendly in fact all the staff thank you very much
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February 22, 2024
Every one that came in contact from the entrance of the building to the doctor he send it was awesome and so friendly
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February 15, 2024
We've always had amazing care from Cook's Children Dodson Specialists.
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February 15, 2024
Miss Courtney in Lab was extremely nice. She made sure my child was catered to every single need.
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February 14, 2024
Great visit, everyone was extremely polite.
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February 14, 2024
Dr. Hsieh, she was very thorough and great at explaining and answering our questions.
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February 14, 2024
Dr. hsieh is amazing and all of her staff there
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February 14, 2024
Very good experience. The doctor is always helpful and a very good listener.
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February 08, 2024
Dr Hsieh spent a lot of time and answered all of our questions about college and next steps.
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February 07, 2024
Front desk reception was really nice and Provider was very informative
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February 07, 2024
Never bad experiences.
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February 07, 2024
The entire staff. The check in receptionists were very welcoming and got her checked in right away. The MAs and Nurses are always amazing. Dr Hsieh is always amazing! My daughter has been seeing her since she was 2 years old.
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February 04, 2024
Always a good visit with Dr Hsieh & her staff! They are efficient & courteous.
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December 22, 2023
Very thorough
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December 22, 2023
Dr. Susan Was amazing
Education
- Medical School:
- University of Texas Medical Branch at Galveston Medical School
- Residency:
- Children's Medical Center, Dallas
- Board Certifications:
- American Board of Pediatrics
Affiliations
- Cook Children's Physician Network
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