Your Visit

Boy with afro holding mom’s hand and looking toward camera

At Cook Children's, we're here for you at every step. Our goal is to support you, keep you informed and help you and your child feel as comfortable as possible.

The information you'll find here covers what to know before, during and after a visit to our Prosper medical center. You'll also find helpful information if you are visiting a patient. Let us know if you have any questions — we're always here to help.

Guest and visitor information

Whether you're here for a medical visit, a stay in the medical center or as a guest, we want you to feel at home. Discover all the amenities and resources available while you're here.

What to know  Maps and wayfinding

Before your visit

Coming to the medical center can be very stressful for you and for your child. That's why we've put together a list of items you'll need to bring to help make your visit more relaxed. And you'll find great tips on how to prepare your child for their visit to help ease any worries they may have. 

Getting ready

During your visit

From the moment you arrive at our medical center until it's time to go home, you'll find a warm, welcoming, kid friendly environment. Explore what to expect while you're here and who might be part of your care team.

While you're here

Going home

Going home can be very exciting. But sometimes you can also feel anxious. Our team is ready to help you transition to home with the information, instructions and tools you need. Find out what you need to know before you leave the medical center.

Time to go