Preparing For Your Visit
We're here for you
If your child has been referred to Cook Children's Wound Care team, there are some things you can do ahead of time to help make your visit more comfortable. The following information is provided to help reduce anxiety and unnecessary stress for both you and your child.
Before your visit
Prior to your visit, you will want to contact your managed care provider with questions about your insurance coverage, co-payments or deductibles. You may also be contacted by a patient registration representative with benefit information for your service. Depending on your situation, you may want to meet with someone from our social services department for assistance with financial issues.
If your child is under 18 years of age, a parent or legal guardian is required to attend the appointment.
What you'll need to bring
Bring the following information to your child's appointment:
- Paperwork for referrals, authorizations and physician's orders
- Your photo identification and insurance card(s)
- You will be asked to pay any deductibles, co-payments or unmet out-of-pocket expenses that apply. For your convenience, most major credit cards are accepted
Upon arrival at the medical center
Please check-in at Patient Registration (map) on the day of your appointment to complete the registration process and receive directions to your appointment location
Health Care Notebook
Parents of wound care patients may have lots things to keep up with, appointments, treatments, medications, home care, etc. Our Health Care Notebook can help you keep track of everything, and for older children and teens, provides a way for them to take an active part in their care. The planner is also a handy way to keep necessary paperwork for your child's school and for any additional caregivers. The planner is FREE and is available online. Download your notebook now.
We're here to help.
If your child has been diagnosed, you probably have lots of questions. We can help. If you would like to schedule an appointment, refer a patient or speak to our staff, please call our offices at 682-885-6600.