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September 12, 2023
Dr. Justin Smith is always great.
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September 07, 2023
Dr. Smith is just phenomenal. Caring, personable, respectful. So happy to see his success in the community!
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August 28, 2023
Quick visit. Dr. Smith was great as always
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August 24, 2023
Always a pleasant experience at this Cooks office. From the receptionist, to the assistant, nurse, and doctor!
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August 21, 2023
Doctor is wonderful
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August 17, 2023
I'm sorry I don't remember her name but the nurse that gave my son the prick in the finger was so sweet. Thank you for being so patient with him and helping to calm his fears!
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August 15, 2023
We love dr smith. He's very responsive and so good with my baby.
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August 12, 2023
Always kind and friendly staff
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August 12, 2023
We Love Dr Smith,Thank you!
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August 11, 2023
We were able to get an appointment 20 minutes within the time we called and were seen quickly and attentively.
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August 04, 2023
Our appointment was quick and easy, and Dr. Smith always listens to our concerns and makes my daughter feel comfortable.
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August 04, 2023
Dr. Smith and our nurse were so kind and gentle. They made sure to talk with my daughter and make her feel comfortable.
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July 26, 2023
Dr smith and staff are always impeccable
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July 24, 2023
Dr. Justin Smith is truly amazing. He is very calm, thorough and diligent
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July 24, 2023
The experience was excellent start to finish. All the staff are great!
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July 11, 2023
Office staff called me prior to my appointment that there would be an issue with my insurance and I appreciated the heads up
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July 11, 2023
Dr Smith is such a great listener and great with kids
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July 07, 2023
Dr. Smith and his team are the best! (Patient) loves him!
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July 07, 2023
Everyone is kind, listens to any concerns. I always feel like my questions are answered.
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June 29, 2023
Dr. Smith and Kalie are both fantastic. They go above and beyond to help via messages and in person. I truly appreciate the care and attention they give to (patient).
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June 29, 2023
Thank you for you time and thoroughness.
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June 27, 2023
The entire Trophy Club staff! Y'all are amazing! Thank you for all you do for all my family !
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June 20, 2023
Angelica is super nice on the phone
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June 20, 2023
Everything was easy, and my virtual visit on the portal was super user-friendly
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June 20, 2023
Dr Smith is incredible. We trust him with our daughters and I always feel seen and heard when we visit.
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June 10, 2023
Karissa - the BP machine was not working and she made sure to find the right size cuff and manual equipment to do things right.
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June 10, 2023
We love how patient and calm Dr. Smith is. He is well informed and speaks to the kids at their level of comprehension and with empathy.
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June 10, 2023
We love this office. They are pleasant, organized, and efficient!
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June 05, 2023
Dr Smith explained ADHD in a phenomenal way to my daughters level that made her look at it in a whole new perspective. I'm hoping it will help going forward with our next steps in care.
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May 31, 2023
All staff is awesome!
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May 27, 2023
We've never had a bad visit w/ Dr. Smith or his staff at all and we love coming there. On this particular visit, I just wanted to make sure to thank Dr. Smith for how kind & helpful he was. While my husband and I were trying to figure out if we wanted Dr. Smith to mask or not for our son (because we do w/ our daughter due to a medical condition), he jumped right up and offered to do it anyway, and that was just one less decision we had to make that day & it helped make the visit even easier so we just wanted to say how much we appreciate that kindness! :) We will never stop recommending this practice & Dr. Smith and his staff.
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May 26, 2023
The whole staff here is excellent and I love the new office
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May 25, 2023
Dr smith is amazing! He made the exam fun but also listened to any concerns and made you feel heard and took the time need without feeling rushed.
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May 19, 2023
The front receptionist ladies were very sweet and welcoming.
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May 18, 2023
They always greet us like they are looking forward to having us there. Dr Smith is kind and efficient. We sincerely appreciate him.
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May 18, 2023
Dr Smith , his MA, Tyler, and the entire staff, we love them like family.
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May 08, 2023
We love Dr. Smith. We have had great experiences with the nursing staff, also!
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May 05, 2023
Always an excellent experience
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May 05, 2023
Dr. Justin, he is the only doctor my son has let examine him without much push back and he is always so gentle to talk to him and explain what is going to happen and my son agrees
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May 01, 2023
The staff here are always so welcoming and friendly, everyone from the reception to the doctor. Dr. Smith always engages well with my children and addresses concerns and questions I have. Thank you so much!
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April 28, 2023
All good so far
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April 28, 2023
We appreciate Dr. Smith and trust him. Thank you!
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April 12, 2023
Very good experience
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April 12, 2023
Excellent service
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April 12, 2023
Dr Smith has always been excellent in his care for our family. Always listens and gives feedback on the health of our children. Very happy with his care.Front office is always so nice and efficient especially Tyler and Angelica
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April 12, 2023
Always been a positive experience
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April 10, 2023
Staff and dr are wonderful!
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April 10, 2023
Dr. Smith is always caring, thoughtful and reassuring to my child and myself.
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April 06, 2023
Dr.Smith is always the best. He answered all our questions about our kid.
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March 26, 2023
My babies feel comfortable which speaks volumes, thank you!
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March 26, 2023
Dr Smith is the BEST pediatrician. His unparalleled compassion, empathy and knowledge are just a few qualities we love about him. His staff is just as passionate and supportive!
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March 15, 2023
Overall the visit was good. I have never had a problem with the practice.
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March 15, 2023
Dr. Smith for being thorough!
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February 23, 2023
Dr Smith is always amazing with our children. Goes above and beyond to take care of them.
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February 21, 2023
Went great!
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February 21, 2023
Dr. Justin Smith is awesome! Puts us at ease and engages with my daughters. Thank you!
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February 11, 2023
Cassandra was very patient and nice
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February 10, 2023
Front staff was very friendly!
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February 10, 2023
Dr. Smith and the triage nurse on call last night! They are so quick to response and help when you're not sure what to do as a parent
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February 08, 2023
Our experience was good. Thank you
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February 07, 2023
We absolutely love, Dr. Smith and the nurse practitioner. They always make my son feel cared for.
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February 03, 2023
Dr. Smith and his staff are simply the best. We're blessed to have him and his team caring for (patient) since birth.
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January 25, 2023
Dr Smith is always attentive and takes time to listen to my kids.
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January 21, 2023
Dr Smith is very good on proving care
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January 10, 2023
All good things!
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January 10, 2023
Dr. Smith for excellent bed side manner with (patient). He's pretty anxious at apts, but Dr. Smith is very calming for him.
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January 10, 2023
Great experience!! Everyone in the office is amazing!
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January 03, 2023
Every staff member we've ever encountered has been wonderful. We've been coming a year now and and have never had a single issue which is amazing and unheard of for doctor's offices. I'm thoroughly impressed and thankful and will be recommending to friends.
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January 03, 2023
Just overall impressed with every aspect. So happy coming to my daughter's doctor is a smooth process every time.
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January 03, 2023
Dr Smith always goes above and beyond for my kids well being.
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January 03, 2023
We love going to Dr. Smith, we've always had a great experience!
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December 25, 2022
We are so grateful for Dr. Smith! We appreciate having such a great doctor to entrust with our daughter's health care needs.
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December 22, 2022
We love Dr Smith! We were so sad when Dr Knapp retired and we were so concerned we wouldn't find someone we loved as much- but Dr. Smith exceeded all of our expectations. We totally trust him and appreciate the amount of time he always spends with us. All 3 of our boys love him too so that's a huge plus!
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December 21, 2022
I appreciate the Nurses willingness to allow breastfeeding during vaccinations for the comfort of my child as this was not previously allowed.
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December 15, 2022
I love all of the staff here. They are fantastic and am very lucky that when I need to take my kids to doctor I know they are in good hands!
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December 10, 2022
We love Dr Smith and his staff. They always can see our children when they are sick and have Great bedside manner
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December 09, 2022
Good
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December 07, 2022
Dr Smith and the entire office staff are absolutely amazing!!!
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December 05, 2022
All staff members from office personnel, to the nurses, PAs, and Dr. Smith- are simply amazing and I would not take my son anywhere else.
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December 05, 2022
All staff members from office personnel, to the nurses, PAs, and Dr. Smith- are simply amazing and I would not take my son anywhere else.
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December 03, 2022
The appointment was thorough, our concerns were addressed appropriately, and we had minimal wait time. Our appointment was virtual so some survey questions were not applicable.
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December 02, 2022
We are so thankful for Dr.Smith and his staff. You could say they know me there and they never get annoyed with my messages, calls, or visits. Even when they are overwhelmed you would never know it. I just hope they know how amazing they are and how much they bring comfort to parents.
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December 02, 2022
Everyone at Dr. Smith's office is amazing. From the front office staff, to the nurses and Dr. Smith, they were all amazing and always are. They are extremely busy and still you feel like you're the only patient being seen.
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December 02, 2022
Dr Smith is the best pediatrician Cook's has, hands down. Before finding him I went to two other cook's physicians and those doctors don't hold a candle to him. Like they're not even on the same level of care. Dr Smith is amazing.
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November 19, 2022
Dr Smith and his staff have the perfect combination of care, compassion and efficiency. They are the BEST!! We always feel comfortable, safe and know our children are getting the best possible care.
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November 19, 2022
I love how knowledgeable, compassionate and professional everyone is. The process is always streamlined but you feel heard and ALL questions are answered in a way you feel at ease and empowered. Thank you Doc Smitty and staff!!
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November 17, 2022
Dr Smith has taken great care of my child since birth. Because of that, my child is very comfortable with him. I also want to shout out all of the nurses at this facility. They are phenomenal and always treat my child with love and care.
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November 10, 2022
None; my 2yo was full tantrum mode for some reason (she's usually very jolly!)
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November 10, 2022
Felicia is amazing. I just want to hug her every time I come in. The most patient, sweet, kind woman there is, we should all aspire to be like her!Angelica for politely telling me to take my time to get to the office. Incredible women checking your patients in!
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November 09, 2022
I want to commend everyone at this office, they all went above and beyond!
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November 09, 2022
Everyone in the office on the day of our visit did a phenomenal job. I know it isn't easy during peak illness season and I know everyone had their hands full. The office staff and medical staff did amazing!
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November 06, 2022
All the staff, nurse, and doc Smith. They are all excellent!!! My daughter has gone to Dr. Smith beginning 5 days after she was released from her 3+ months in the NICU, and she is nearly 5 years old now. We all like him.
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November 04, 2022
Dr Smith is fantastic, as always
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November 01, 2022
My kids love Dr Smith and going to the doctor (crazy!).
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November 01, 2022
The whole office is so friendly and knowledgeable!
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November 01, 2022
Dr. Justin Smith has always been so great as the physician of my children. He always has time to answer questions and makes sure we are clear on how to proceed with the plan of care. My kids really like him and are so comfortable at his office.
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November 01, 2022
All questions and concerns answered.
