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Resources </a> </li> <li class="section-menu-item "> <a href="/es/health-resources/school-life/" aria-label="School Life" class="GTMMENU" target="_self"> School Life Resources </a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="top-content"> <div class="rte-content"> <div class="rich-text"><h3>¿Por qué mi hijo necesita el sistema Dexcom?</h3> <p>El sistema Dexcom le ayudará a manejar la diabetes tipo 1 de su hijo. Dexcom recopila información sobre los niveles de azúcar en la sangre (glucemia) de su hijo para que usted pueda ver las lecturas bajas o altas. También ayuda al doctor de su hijo a saber si el plan de cuidados está funcionando.</p> <h3>¿Cómo funciona el sistema Dexcom?</h3> <p>Dexcom revisa con frecuencia el nivel de azúcar en la sangre (glucemia) de su hijo. Su hijo tendrá un sensor en la piel. El sensor enviará las lecturas de azúcar en la sangre a varias aplicaciones móviles en su teléfono (o en el de su hijo). La aplicación también enviará las lecturas a la oficina del doctor. </p> <p class="bg-shade p-2"><em>Nota: el doctor y la clínica no revisan las lecturas todo el tiempo. Si observa una lectura que le preocupe, llame a la clínica. </em></p> <h3>¿Qué debo hacer si tengo una pregunta médica?</h3> <p>Call your child’s clinic or doctor.</p> <h3>¿En qué teléfono (el mío o el de mi hijo) debo instalar las aplicaciones?</h3> <p>Lo mejor es instalar la aplicación Dexcom G6/G7 y la aplicación Dexcom Clarity en el teléfono de su hijo. Esto ayuda a las aplicaciones a comunicarse entre sí y con el sensor. Los padres, los enfermeros de la escuela y otros cuidadores pueden utilizar la aplicación Dexcom Follow.</p> <h3>¿Cuál es la diferencia entre las 3 aplicaciones (G6/G7, Clarity y Follow)?</h3> <p><strong>Dexcom G6/G7</strong> se empareja con el sensor Dexcom de su hijo. Use la versión (G6 o G7) que corresponda al sensor de su hijo.</p> <p><strong>Dexcom Clarity</strong> envía las lecturas de azúcar en la sangre de su hijo a su doctor. Instale esta aplicación en el mismo teléfono que el Dexcom G6 o G7. </p> <p class="bg-shade p-2"><em>Nota: es posible que su doctor no monitoree estos datos todo el tiempo. Si ve una lectura que le preocupe, llame a la clínica.</em></p> <p><strong>Dexcom Follow</strong> le muestra a usted o a otros cuidadores las lecturas de azúcar en la sangre de su hijo. Instale esta aplicación en el teléfono de cada seguidor. Luego, usted o su hijo pueden usar la aplicación Dexcom G6 o G7 para invitar a un seguidor.</p> <h3>¿Por qué no aparece la aplicación Dexcom G6/G7 en la tienda de aplicaciones de mi teléfono?</h3> <p>Si la aplicación Dexcom no aparece en su tienda de aplicaciones, es posible que su teléfono no funcione con el Dexcom. Visite este enlace <a href="https://www.dexcom.com/compatibility">https://www.dexcom.com/compatibility.</a></p> <h3>¿Por qué no puedo ingresar la fecha de nacimiento de mi hijo?</h3> <p>Dexcom necesita la información de un adulto (18 años o más) para crear una cuenta.</p> <ul> <li>Haga una cuenta para padres con sus datos.</li> <li>Luego haga una cuenta para dependiente para su hijo con su nombre y fecha de nacimiento.</li> </ul> <h3>¿Por qué tengo que crear dos cuentas?</h3> <p>Dexcom necesita la información de un adulto (18 años o más) para crear una cuenta. Primero, haga una cuenta con sus datos. Luego, haga la cuenta para dependiente de su hijo.</p> <h3>Mi sensor no se empareja. ¿Qué debo hacer?</h3> <p>Espere 10 minutos para el emparejamiento. Si sigue teniendo problemas para emparejar:</p> <ul> <li>Intente colocar el sensor de nuevo.</li> <li>Asegúrese de que su teléfono tiene una buena conexión a Internet.</li> <li>Mantenga el teléfono cerca del sensor (20 pies o menos).</li> <li>Si su pantalla se congela, cierre la aplicación por completo. Luego vuelva a abrirla.</li> </ul> <h3>No puedo iniciar sesión en las aplicaciones Dexcom.</h3> <ul> <li>Asegúrese de que tiene el nombre de usuario y la contraseña correctos para la cuenta Dexcom de su hijo.</li> <li>Luego, puede probar con “¿Olvidó su nombre de usuario o contraseña?” </li> <li>Si sigue sin poder iniciar sesión, llame al servicio de apoyo de Dexcom al 1-888-738-3646</li> </ul> <h3>¿Por qué mi doctor no puede ver los datos de mi hijo?</h3> <ul> <li><span style="font-size: 1rem;"><em>En primer lugar, asegúrese de que ha instalado la aplicación Dexcom Clarity. Es una aplicación diferente a la aplicación Dexcom G6 o G7.</em></span></li> <li><span style="font-size: 1rem;"><em>Luego, inicie sesión en la aplicación Dexcom Clarity con la cuenta de su hijo. Si inició sesión con su cuenta para padres, los datos de su hijo no se compartirán.</em></span></li> <li><span style="font-size: 1rem;"><em>Luego, asegúrese de que compartió con el doctor ingresando el código para compartir: <strong>cookchildrens</strong>.</em></span></li> </ul> <h3>¿A cuántos seguidores puedo invitar?</h3> <p>Su hijo puede tener hasta 10 seguidores.</p> <h3>¿Qué sucede si mi hijo no tiene un teléfono inteligente?</h3> <p>Puede usar un receptor Dexcom. Este muestra y almacena los valores del azúcar en la sangre de su hijo a partir del sensor. No está conectado a Internet, por lo que no puede enviar los datos a su doctor. Para compartir los datos:</p> <ul> <li>Visite el sitio web de Dexcom Clarity (<a href="https://clarity.dexcom.com/">https://clarity.dexcom.com/</a>)</li> <li>Cargue los datos con un cable USB conectado desde el sensor a su computadora. </li> </ul> <h3>¿Qué sucede si el teléfono de mi hijo no funciona con las aplicaciones Dexcom G6 o G7?</h3> <p>Puede usar un receptor Dexcom. Este muestra y almacena los valores del azúcar en la sangre de su hijo a partir del sensor. No está conectado a Internet, por lo que no puede enviar los datos a su doctor. Para compartir los datos:</p> <ul> <li>Visite el sitio web de Dexcom Clarity (<a href="https://clarity.dexcom.com/">https://clarity.dexcom.com/</a>)</li> <li>Cargue los datos con un cable USB conectado desde el sensor a su computadora. </li> </ul></div> </div> </div> </div> </div> </div> </div> </main> <script defer="defer" src="/Util/Find/epi-util/find.js"></script> <script> document.addEventListener('DOMContentLoaded',function(){if(typeof FindApi === 'function'){var api = new FindApi();api.setApplicationUrl('/');api.setServiceApiBaseUrl('/find_v2/');api.processEventFromCurrentUri();api.bindWindowEvents();api.bindAClickEvent();api.sendBufferedEvents();}}) </script> </main> <footer class="footer" > <div class="footer-wrapper bg-lightgrey"> <div data-react-component="FooterNavigation" data-props='{"upperFooter":{"upperFooterCol1":[{"childPages":[{"highlighted":true,"indented":false,"title":"Our Promise","link":"/es/about/promise-report/","linkAriaLabel":"Our 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