Recreation and Retail
Whether you're here for a visit or a lengthy stay, the following resources are available to help make your time at Cook Children's more comfortable.
Flowers are nice. But a gift card is awesome. If you're looking for a way to make someone's stay in the hospital more comfortable, Cook Children's gift cards are a great choice. Cards can be used in the pharmacy, to purchase food, and for any of the retail services listed below. Cards are available for purchase at the gift shop and most other on-campus retail locations.
Fun reading for kids and parents.
Create furry friends right here in the medical center.
Camelot Court Cafeteria
Food so good, you'll forget you're at the medical center
Child Life Zone
A treatment-free zone where patients and families can have some fun.
Cook Children's Retail Pharmacy
Fill your child's prescription while you're at the medical center. Right-size medicines, compounding, flavorings and advice from the pharmacists who know kids best.
Enchanted Castle Gift Shop
Gifts, flowers and convenience items.
Making Magic with Medical Supplies
A resource book full of step-by-step instructions for fun, medical art activities.
Mirror Mirror Hair and Nail Salon
A place where patients and families can get the royal treatment.
Play areas and gardens
Explore indoor and outdoor play areas and gardens.
Coffee, tea, snacks and relaxation.
Zooty Fruity Yogurt Shop
The coolest place around.
You'll find more onsite and local services in the tabs below. If you don't find what you need, please feel free to stop by our Visitors desk on the first floor. They're always happy to help.
Newspaper stands are located in the Emergency Department entrance and the first floor of the visitor parking garage by the elevators.
We have playrooms on every floor of the medical center, except for the pediatric intensive care unit and the neonatal intensive care unit. The playrooms are open 8 a.m.-9 p.m., Monday through Friday and 9 a.m.-5 p.m. Saturday and Sunday. There are group activities at 11 a.m. and 3 p.m. in most playrooms. Check out our calendar to see if we have any special events going on this week.
We have an indoor and outdoor playground. The indoor playground is located on the first floor of the medical center behind Camelot Court. The outdoor playground is located outside of the main medical center entrance on the front grounds.
The Bomar Library is located on the first floor of the medical center inside the Child Life Zone. The Bomar Library is open during the same hours as the Child Life Zone. You may call 682-885-6214 before visiting.
Matustik Family Health Library
Up-to-date, understandable information about children's health is available in the Matustik Family Health Library, located on the first floor of the medical center, at the 7th Avenue entrance across from the Dodson Specialty Clinics. Resources include books, computers, printer, electronic databases, Internet access and fax. You can ask the librarian to help put together a personalized health information packet just for you. The center is open Monday through Friday, 9 a.m. to 5 p.m., with professional librarians available to assist families. From inside the medical center you may call the center at ext. 53060, or dial 682-885-3060.
There are two ATMs in the medical center. One is located on the first floor of the medical center near the Emergency Department and the other is located outside of Camelot Court across from the donor wall.
Cook Children's offers free Wi-Fi for your convenience. Logon to guestnet upon your arrival. You can also access the internet at the Matustik Family Health Library.
The chapel is located on the second floor of the main building across from elevator B. The chapel is always open. For service times or to speak with a chaplain, please call 682-885-4030.
Mail services are available 9 a.m.-5 p.m., Mon.-Fri. Patient letters and packages are delivered to the nurses' station on each floor during these hours. Outgoing mail can be dropped off at the mailbox located on the first floor of the medical center next to elevator B. Outgoing mail is picked up at 1:30 p.m., Mon.-Fri.
Computers are available in the Matustik Family Resource Center. Please call 682-885-3060 for more information.
Washers and dryers are available on throughout the medical center. Please ask your nurse for the location closest to you. There is no charge for using the washers and dryers. Laundry soap is available for purchase at the Enchanted Castle Marketplace.
Wagons and wheelchairs
If you need a wagon or wheelchair for patient transport, please talk to a volunteer at Information Desk B or Information Desk D or call 682-885-6200.
Security is located on the first floor of the medical center near the Emergency Department entrance. To request an escort at any time or to address security concerns, please call 682-885-1047.
Lost and found
or lost items, please visit the Security office on the first floor of the medical center by the Emergency Department entrance. You can also contact Security by calling 682-885-1047.
Goodies to Go:
Located on the first floor of South Tower. Grab your meal or favorite snack or beverage anytime you have the urge, we are open 23 hours a day, 7 days a week, 6:00am – 5:00am.
Soft drinks, water, juice, and snacks to nibble on are available 24 hours a day from 28 vending machines located at snack stops throughout the Medical Center. The two main locations are in the Camelot Court dining area and on the second floor of the medical center near the surgery waiting area. Vending machines are located in the hallway near the Emergency Department, and there are also vending machines near the elevators on the second floor of the Dodson Specialty Clinics building.
Soft drinks, water, juice, and snacks to nibble on are available 24 hours a day from vending machines located at snack stops throughout the Medical Center. There are locations near the Camelot Court dining, on the second floor of the medical center near the surgery waiting area, in the hallway near the Emergency Department, and there are also vending machines near the elevators on the second floor of the Dodson Specialty Clinics building.
Fort Worth is home some of the best restaurants around. Whether it's fast food, kid-friendly, or a quiet dining experience that you're looking for, you'll find a variety of options nearby, and throughout the area. For a detailed list of local restaurants with a dine-in option, please see the Information Desk or call 682-885-7451 to speak with a welcome ambassador.
Restaurants that deliver
There are a few restaurants in the area that deliver to Cook Children's Medical Center. Prior to ordering, please check with the staff in your area to see if there are any special requirements before ordering in.
For a detailed list of local restaurants that deliver to Cook Children's Medical Center, please see the Information Desk or call 682-885-7451 to speak with a welcome ambassador.
Caviar delivery service will take your order, pick it up, and even deliver it to you at the medical center. They offer options from from a wide variety of Fort Worth restaurants. Please visit them online for selections and ordering.