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Currently, Cook Children’s will only perform COVID-19 testing on patients who are admitted for inpatient care. No outpatient settings will perform this testing including primary care, urgent care or specialty clinics.
Specialty clinic visits:
Cook Children's Pediatric Specialties Southlake: Temporarily closed
Urgent care visits:
If you suspect your child or anyone in the household has been exposed to someone with Coronavirus (Covid-19) OR has fever and cough, please register for a Virtual Visit or call the Coronavirus Hotline for your county.
We are now screening all visitors at our multi-specialty/urgent care building entrance.
Prior to entry, a Cook Children’s staff member in personal protective equipment (PPE) will screen all visitors for COVID-19 exposure and evaluate patient symptoms. If the screen is positive for risk and the patient doesn’t need immediate attention, the family will be asked to return to their vehicle and given a number to call the front desk from their car. The front-desk staff will answer the call and will offer a virtual visit or, if needed, families will be directed to a safe entrance for further evaluation.
A maximum of one primary caregiver will be allowed per patient inside Cook Children’s Urgent Care and Pediatric Specialties. Siblings and other visitors will not be allowed.
We have Virtual Visits (Telemedicine) as an option for a visit with a provider. If you would like to register for a Virtual Visit, please click here and register for MyChart, then follow the instructions to request a virtual video visit.