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EpicCARE

Cook Children's EpicCARElink Provider Portal

Cook Children's Epic Care Link

Cook Children's EpicCARElink provider portal delivers secure, convenient access to your referred and admitted patient information when and where you need it. Access is simple to set up, there’s no software or hardware to install or maintain, so you can concentrate your time on caring for your patients, whether they're in your office or at Cook Children's.

Access Cook Children's EpicCARElink

If you already have a Cook Children's EpicCARElink account, click the EpicCARElink login button below. If you do not have an account, setup is easy. Simply click the Signup button options below.

EpicCARElink features include:

  • Easy, paperless referrals
  • Automatic follow-ups
  • Ability to place consult orders
  • Direct communication with your patient's care team

How do I sign up for an EpicCARElink account?

There are three ways to sign up for a an EpicCARElink account:

  1. Signup online. Please note, for security purposes, it could take up to two weeks for your account to be activated.
  2. Contact your physician liaison.
  3. Email us at epiccarelink@cookchildrens.org.

What information do automatic messages provide?

With automatic messages about important events, you can have the latest information about your patient’s treatment. We’ll notify you when you can log in to view:

  • Lab, imaging and test results
  • Hospital admissions
  • Discharge summaries
  • PACS images and scanned files
  • Consultation notes
  • Orders placed by our physicians
  • and so much more

Is there a fee for EpicCARElink?

EpicCARElink is a completely free and confidential service that you can access from any device. There's no software or hardware to buy, install or maintain.

What do I need to access EpicCARElink?

All you need is internet access and an updated internet browser to access your secure account.

If you have already signed up for a new Cook Children's MyChart account, log in here:

EpicCARElink

What if I have an EpicCARElink account at another facility?

You will still need to sign up for a Cook Children's EpicCARElink account.

How can I access EpicCARElink?

One of the best things about EpicCARElink is that you can access it anywhere - and enytime! You can access it online from your computer, laptop, or mobile device. All you need is your login information.

Why should I sign up for EpicCARElink?

MyChart has many features that greatly improve the provider/patient experience. These include:

  • Accessing summaries from all of your patient's visits
  • Viewing test results
  • Direct communication with your patient's care team
  • See a list of patient medications, treatments and therapies
  • Review test results
  • View physician orders
  • Access consultation notes
  • Be informed of discharge notes
  • Stay actively involved in your patient's care

How secure is EpicCARElink?

Your patient's privacy is our priority. Access to health information is kept private and secure through activation codes, individual usernames and passwords, and permissions parameters. All EpicCARElink messaging is done while you are securely logged into the website.

Where does patient health information on EpicCARElink come from?

This information comes directly from your patient's medical records.

What do I do if I forgot my password?

There is also a “Forgot Password/Account Reset” link on the EpicCARElink sign-in page to reset your password online. You can also contact your physician liaison for assistance.

I'm having trouble logging in or getting started. What do I do?

If you need help logging in or setting up your account, or you have questions or concerns about your EpicCARElink account, please email us atepiccarelink@cookchildrens.org or contact your physician liaison for assistance.

Questions:

For any questions not answered above, please contact epiccarelink@cookchildrens.org, or contact your physician liaison.