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</div> <div class="interior-page"> <div class="top-content-wrapper"> <div class="content-wrapper"> <div class="document-header"> <h1 data-epi-type="title">Preparación para una visita en video</h1> </div> <div class="content-area" data-epi-type="content"> <div class="top-content"> <div class="rte-content"> <div class="rich-text"><div class="ms-webpart-zone ms-fullWidth"> <div id="MSOZoneCell_WebPartWPQ2" class="s4-wpcell-plain ms-webpartzone-cell ms-webpart-cell-vertical ms-fullWidth "> <div class="ms-webpart-chrome ms-webpart-chrome-vertical ms-webpart-chrome-fullWidth "> <div id="WebPartWPQ2" class="ms-WPBody "> <div class="ms-rtestate-field"> <div id="language" class="en"> <div lang="en"><!-- Toggle buttons --></div> <div lang="es"><!-- /.es --> <p>Si usted tiene una visita en video programada con un médico de Cook Children’s, le aconsejamos descargar la aplicación Zoom video con anticipación. Esto le asegurará que su dispositivo este correctamente configurado y que todo sea más fácil durante su visita.</p> <h3>Descargue e Instale Zoom en:</h3> <p><a class="btn btn-primary GTMBUTTON score-button primary" title="Navegador web" href="https://zoom.us/support/download" target="_blank" rel="noopener">Navegador web</a><br><a class="btn btn-primary GTMBUTTON score-button primary" title="Dispositivo Android" href="https://play.google.com/store/apps/details?id=us.zoom.videomeetings&hl=en" target="_blank" rel="noopener">Dispositivo Android</a><br><a class="btn btn-primary GTMBUTTON score-button primary" title="Dispositivos iOS" href="https://apps.apple.com/us/app/zoom-cloud-meetings/id546505307" target="_blank" rel="noopener">Dispositivos iOS</a></p> <p>¿Quiere probar su instalación? <a class="GTMLINK" title="unirse a una reunión de prueba de Zoom" href="https://zoom.us/test" target="_blank" rel="noopener">Haga click aquí para unirse a una reunión de prueba de Zoom.</a></p> <h3>Conéctese con su médico:</h3> <p>Una vez que haya descargado la aplicación Zoom, ¡Está listo para conectarse con su médico! Tenga en cuenta las siguientes recomendaciones:</p> <ol> <li>Asegúrese de dar acceso en la aplicación Zoom a su micrófono y cámara cuando se lo solicite.</li> <li>Si se une a la reunión de video antes que su médico, usted verá un mensaje que le indicará que debe esperar a que el anfitrión se una.</li> </ol> <p align="center"><img class="img-responsive" src="/siteassets/images/mychart/zoom-start.png" alt="Zoom-start"></p> <ol start="3"> <li>Una vez que su reunión haya comenzado, asegúrese de que el icono de audio y video estén activos y no en modo de silencio.</li> <li>Solicite a los miembros de su familia que se abstengan a transmitir servicios como Netflix o descargas de archivos grandes o pesados durante su cita en video.</li> <li>Si está en un computador de escritorio o computador portátil y no en un dispositivo móvil, asegúrese de tener correctamente seleccionados el micrófono y el altavoz. También puede probar el altavoz y el micrófono antes de empezar la reunión en video.</li> </ol> <p align="center"><img class="img-responsive" src="/siteassets/images/mychart/zoom-test.png" alt="Zoom-test"></p> <ol start="6"> <li>Si aún tiene problemas de audio o video después de instalar Zoom, reinicie su dispositivo e intente nuevamente.</li> </ol> <h3>Conozca más acerca del servicio atención virtual en Cook Children's</h3> <p>Usando nuestro nuevo servicio de atención virtual, los pacientes de Cook Children's que tienen una cuenta en MyCookChildren's pueden acceder a un chat por video con uno de nuestros expertos médicos y consultar condiciones médicas no urgentes sin visitar el consultorio del médico.</p> <p><a class="btn btn-primary GTMBUTTON score-button primary" title="Información de atención virtual" href="/es/services/virtual-health/virtual-urgent-care/">Información de atención virtual</a></p> </div> </div> <!-- /#lang --></div> </div> </div> </div> </div></div> </div> </div> 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