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href="/es/services/virtual-health/virtual-urgent-care/"> <span>Virtual Urgent Care</span> </a> </li> </ol> </div> <div class="interior-page"> <div class="top-content-wrapper"> <div class="content-wrapper"> <div class="document-header"> <h1 data-epi-type="title">Atención urgente virtual</h1> </div> <div class="content-area" data-epi-type="content"> <div class="right-content"> <div class="score-accordion section-menu-wrapper"> <div class="score-accordion-panel"> <div class="panel-heading"> <div class="panel-title"> <button type="button" class="accordion-button" data-target="#sectionMenu" aria-expanded="false" aria-controls="accordion1"> In This Section </button> </div> </div><div id="sectionMenu" class="panel-collapse collapse"> <div class="panel-body"> <div class="bg-lightgrey"> <ul class="main"> <li class="section-menu-item "> <a href="/es/services/virtual-health/" aria-label="Virtual Health and Telemedicine" class="GTMMENU" target="_self"> Virtual Health and Telemedicine </a> </li> </ul> <ul class="level-1"> <li class="section-menu-item "> <a href="/es/services/virtual-health/school-based-telemedicine/" aria-label="School-Based Virtual Health" class="GTMMENU" target="_self"> School-Based Virtual Health </a> </li> <li class="section-menu-item "> <a href="/es/services/virtual-health/lactation-consultation/" aria-label="Virtual Lactation Consultation" class="GTMMENU" target="_self"> Virtual Lactation Consultation </a> </li> <li class="section-menu-item active"> <a href="/es/services/virtual-health/virtual-urgent-care/" aria-label="Virtual Urgent Care" class="GTMMENU" target="_self"> Virtual Urgent Care </a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="top-content"> <div class="rte-content"> <div class="rich-text"><div id="en" lang="en" xml:lang="en" data-title="Virtual Urgent Care"> <p><img class="img-responsive" style="color: inherit; font-size: 0.875rem;" title="Visit a pediatrician from home" src="/siteassets/images/virtual-medicine/vcare.jpg" alt="vcare"></p> </div> <div id="es" lang="es" xml:lang="es" data-title="Atención urgente virtual"> <p>Conéctese con un médico de Cook Children’s sin salir de la comodidad de su hogar. Los pacientes de Cook Children’s con una cuenta de <a class="GTMLINK" title="MyCookChildren's ahora" href="/mychart">MyCookChildren's ahora</a> pueden chatear en video con uno de nuestros expertos médicos para condiciones médicas no urgentes sin visitar el consultorio del médico.</p> <div class="row"> <div class="col-xs-6"> <h3>¿Ya tienes una cuenta de MyCookChildrens?</h3> <p>Si tiene una cuenta, inicie sesión y programe la visita virtual de su hijo.</p> <p><a class="btn btn-info GTMBUTTON score-button primary" title="MyCookChildren's login" href="https://mychart.cookchildrens.org/mychart/default.asp?postloginmode=patprefs">MyCookChildren's login</a></p> <h3>¿Necesita configurar una cuenta de MyCookChildren's?</h3> <p>Simplemente regístrese y estará listo para programar la visita virtual de su hijo.</p> <p><a class="btn btn-info GTMBUTTON score-button primary" title="MyCookChildren's portal sign up" href="https://mycookchildrensaccess.cookchildrens.org/">Sign up now</a></p> </div> </div> <hr> <h3>Conveniente y fácil!</h3> <p>Puede programar y llevar a cabo la visita virtual de su hijo desde un teléfono móvil, tableta o computadora, todo desde la comodidad de su hogar, o incluso fuera de la ciudad. Recomendamos usar su dispositivo móvil y descargar la aplicación myCookChildren's.</p> <p><a title="Download from Apple" href="https://apps.apple.com/us/app/cook-childrens-mychart/id1347286337"><img src="/siteassets/images/emails/mychart/app_store_icon.png" alt="app_store_icon" width="139" height="40"></a><a title="Download from Google" href="https://play.google.com/store/apps/details?id=org.cookchildrens.mychart&hl=en_US"><img src="/siteassets/images/emails/mychart/google_play_icon.png" alt="google_play_icon" width="139" height="40"></a></p> <hr> <h3>Condiciones que tratamos</h3> <p>Este servicio es para pacientes que tienen condiciones médicas menores, y no para emergencias. Siempre se recomienda que intente programar una cita con su médico de atención primaria primero, pero si esa no es una opción, estamos encantados de ofrecer a nuestras familias de pacientes este servicio alternativo.</p> <p><em><strong>Para emergencias, llame al 911 o vaya al lugar de atención de emergencia más cercano.</strong></em></p> <ul class="columncount"> <li>Mordeduras de animales e insectos</li> <li>Quemaduras o cortes</li> <li>Reviso de circuncisión</li> <li>Conjuntivitis (ojo rosado) sin otros síntomas</li> <li>Consejos sobre el estreñimiento</li> <li>Covid-19*</li> <li>Erupción del pañal</li> <li>Consejos sobre la fiebre</li> <li>Síntomas similares a la gripe*</li> <li>Uña encarnada</li> <li>Piojos</li> <li>úlceras bucales, zorzal</li> <li>Erupciones o infecciones de la piel</li> <li>Dolor de garganta/estreptococo*</li> <li>Infecciones del tracto urinario*</li> <li>Vómitos/diarrea</li> <li>Consejos para el cuidado de heridas</li> </ul> <p>*Pruebas mediante vehículo son disponibles en los lugares de <a class="GTMLINK" title="Urgent Care locations" href="/EPiServer/Cms/~/link/278655a83ce84d74ad2dd8591acfa317">atención urgente de Cook Children's</a> si es médicamente necesario.</p> <hr> <h3>¿Necesita ayuda para empezar?</h3> <p>Esta es una guía de paso a paso para ayudarle a comenzar una vez que haya iniciado una sesión en MyCookChildren's.</p> <div class="row"> <div class="col-sm-12"> <p>Escritorio<br><img class="img-responsive" style="color: inherit; font-size: 0.875rem;" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-01.jpg" alt="VUCC-D-01"></p> <p><strong>PASO 1:</strong> Haga clic en el enlace del icono "Menú" en la parte superior de la página.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-02.jpg" alt="VUCC-D-02"></p> <p><strong>PASO 2:</strong> Seleccione “Virtual Urgent Care" en el menú desplegable.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-03.jpg" alt="VUCC-D-03"></p> <p><strong>PASO 3:</strong> Confirme que se encuentra en Texas.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-04.jpg" alt="VUCC-D-04"></p> <p><strong>PASO 4:</strong> Seleccione la razón de su visita.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-05.jpg" alt="VUCC-D-05"></p> <p><strong>PASO 5:</strong> Confirme que va a utilizar su computadora o un dispositivo móvil para la visita.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-06.jpg" alt="VUCC-D-06"></p> <p><strong>PASO 6:</strong> Seleccione la primera hora disponible o seleccione más horas.</p> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-07.jpg" alt="VUCC-D-07"></p> <p><strong>PASO 7:</strong> Cuéntanos la razón de tu visita (síntomas, preguntas) en la caja.</p> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-08.jpg" alt="VUCC-D-08"></p> <p><strong>PASO 8:</strong> Haga clic en "ECHECK-IN." (Tendrá que completar este paso antes de su visita.)</p> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-09.jpg" alt="VUCC-D-09"></p> <p><strong>PASO 9:</strong> "REVISAR Y FIRMAR" ambos formularios.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-10.jpg" alt="VUCC-D-10"></p> <p><strong>PASO 10:</strong> Haga clic en “EMPEZAR TELECONSULTA" para comenzar.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-d-11.jpg" alt="VUCC-D-11"></p> <p><strong>PASO 11:</strong> Espere a que el anfitrión (Médico) inicie la reunión.</p> </div> </div> <!-- /.item --></div> <div class="arrow-box"> <div class="carousel-arrows carousel-arrow-prev"> <h4>Móvil</h4> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-01.jpg" alt="VUCC-M-01" width="300"></p> <p><strong>PASO 1:</strong> Seleccione el icono "Menú".</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-02.jpg" alt="VUCC-M-02" width="300"></p> <p><strong>PASO 2:</strong> Seleccione el icono "Atención urgente virtual".</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-03.jpg" alt="VUCC-M-03" width="300"></p> <p><strong>PASO 3:</strong> Confirme que se encuentra en Texas.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-04.jpg" alt="VUCC-M-04" width="300"></p> <p><strong>PASO 4:</strong> Seleccione la razón de su visita.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-05.jpg" alt="VUCC-M-05" width="300"></p> <p><strong>PASO 5:</strong> Seleccione la primera hora disponible o seleccione más horas.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-06.jpg" alt="VUCC-M-06" width="300"></p> <p><strong>PASO 6:</strong> Seleccione la hora de su visita virtual.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-07.jpg" alt="VUCC-M-07" width="300"></p> <p><strong>PASO 7:</strong> Cuéntanos el motivo de tu visita (síntomas, preguntas) en la caja.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-08.jpg" alt="VUCC-M-08" width="300"></p> <p><strong>PASO 8:</strong> Seleccione "Ir a eCheck-In."</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-09.jpg" alt="VUCC-M-09" width="300"></p> <p><strong>PASO 9:</strong> "REVISAR Y FIRMAR" ambos documentos.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-10.jpg" alt="VUCC-M-10" width="300"></p> <p><strong>PASO 10:</strong> Toque “comenzar visita" para comenzar.</p> </div> </div> <!-- /.item --> <div class="item"> <div class="hero-box"> <p><img class="img-responsive" src="/siteassets/images/virtual-medicine/spa-virtualcare/vucc-m-11.jpg" alt="VUCC-M-11" width="300"></p> <p><strong>PASO 11:</strong> Espere a que el anfitrión (Médico) inicie la reunión.</p> </div> </div> <!-- /.item --> <div class="arrow-box"> <div class="carousel-arrows carousel-arrow-prev"> <h3>Preguntas frecuentes</h3> <a class="" role="button" href="#myCarousel4" data-slide="prev"><span class="sr-only">Previo</span></a><span class="sr-only"><a class="" role="button" href="#myCarousel4" data-slide="next">Next</a><span style="color: rgba(84,88,89,var(--tw-text-opacity)); font-size: 1.5625rem; font-weight: inherit;">Preguntas frecuentes</span></span></div> </div> <p>Can I make an appointment?</p> <div class="panel"> <div class="row"> <div class="col-xs-12"> <p>Yes, you may now select a time that is most convenient for you to connect with a provider. Appointment times are only available for the same-day.</p> </div> </div> <!-- /.row --></div> <p>¿Qué es cuidado virtual?</p> <div class="panel"> <div class="row"> <div class="col-xs-12"> <p>Es una manera de hablar con un pediatra certificado por Cook Children’s sobre las necesidades médicas de su hijo a través de video usando una computadora, computadora portátil o dispositivo móvil cuando el médico de atención primaria de su hijo no está disponible. El cuidado virtual no está diseñado para reemplazar el Hogar Médico de atención primaria de su hijo. Es importante que usted tenga una relación establecida con un médico de atención primaria para evaluar adecuadamente el desarrollo de su hijo y sobre todo el bienestar.</p> </div> </div> <!-- /.row --></div> <p>¿Cuándo puedo usar cuidado virtual?</p> <div class="panel"> <div class="row"> <div class="col-xs-12"> <p>No use Cuidado Virtual si la condición de su hijo es una emergencia. Por favor, vaya al departamento de emergencias más cercano o llame al 911.</p> <p>Si usted vive en el Condado de Tarrant y le preocupa que su hijo necesite ser evaluado para LA COVID-19, <strong>llame a la Línea Directa de Coronavirus del Condado de Tarrant al 817-248-6299</strong>. Fuera del condado de Tarrant, comuníquese con el departamento de salud de su condado. Ellos serán capaces de hacerle saber qué pasos, si los hay, que necesita tomar.</p> <p>Puede solicitar una visita en video los 7 días de la semana de 9 a.m. a 9 p.m. Un médico de Cook Children’s puede evaluar y tratar las siguientes afecciones:</p> <ul> <li>Mordeduras de animales e insectos</li> <li>Quemaduras o cortes</li> <li>Reviso de circuncisión</li> <li>Conjuntivitis (ojo rosado) sin otros síntomas</li> <li>Consejos sobre el estreñimiento</li> <li>Covid-19*</li> <li>Erupción del pañal</li> <li>Consejos sobre la fiebre</li> <li>Síntomas similares a la gripe*</li> <li>Uña encarnada</li> <li>Piojos</li> <li>úlceras bucales, zorzal</li> <li>Erupciones o infecciones de la piel</li> <li>Dolor de garganta/estreptococo*</li> <li>Infecciones del tracto urinario*</li> <li>Vómitos/diarrea</li> <li>Consejos para el cuidado de heridas</li> </ul> <p>*Pruebas mediante vehículo disponibles en los lugares de <a class="GTMLINK" title="atención urgente de Cook Children's" href="/es/visit/urgent-care/">atención urgente de Cook Children's</a> si es médicamente necesario.</p> <p>El médico de Cook Children's puede derivar a su hijo para la atención en persona según sea necesario según sea necesario en base a la evaluación y evaluación.</p> </div> </div> <!-- /.row --></div> <!-- <button class="accordion GTMPANEL" type="button">¿Voy a ver a un médico?</button> <div class="panel"> <div class="row"> <div class="col-xs-12"> <p>Su hijo será visto por un pediatra certificado por la junta de Cook Children's. Se enviará un resumen de la visita de atención virtual de su hijo al médico de atención primaria incluido en el registro de su hijo.</p> </div> </div> --><!-- /.row --><!-- </div> --> <h2>¿Requisitos informáticos?</h2> <div class="panel"> <div class="row"> <div class="col-xs-12"> <p>La aplicación MyCookChildrens de Cook Children’s solo está disponible para dispositivos móviles. Si no tiene la aplicación MyCookChildrens, o si desea utilizar un ordenador de sobremesa o portátil en lugar de un dispositivo móvil, asegúrese de que su computadora tenga una cámara web en funcionamiento, micrófono, altavoces y conexión a Internet de alta velocidad. Los navegadores web Internet Explorer y Google Chrome son compatibles con este servicio. Si esta es su primera visita de atención virtual o la de su hijo, le recomendamos que descargue Zoom con antelación para asegurarse de que tiene acceso conveniente a su médico.</p> <p><a class="btn btn-primary GTMBUTTON" title="Preparing for a video visit" href="/es/mycookchildrens/preparing-for-a-video-visit/">Preparing for a video visit</a></p> </div> </div> <!-- /.row --></div> <p>¿Privado y seguro?</p> <div class="panel"> <div class="row"> <div class="col-xs-12"> <p>Sí. El programa de video que proporcionamos privada, segura y compatible con HIPAA.</p> </div> </div> <!-- /.row --></div> <p>¿Qué hay de la medicación?</p> <div class="panel"> <div class="row"> <div class="col-xs-12"> <p>El médico de Cook Children's determinará durante la visita en video si su hijo necesita medicamentos para tratar la condición de su hijo. Si se requiere medicación, el médico puede enviar una receta electrónicamente a la farmacia de su elección.</p> <p>Debe ponerse en contacto directamente con el médico establecido de su hijo para solicitar recargas de medicamentos de rutina o sustancias controladas, incluidos analgésicos narcóticos.</p> </div> </div> <!-- /.row --></div> <p>¿Puedo conseguir una nota médica?</p> <div class="panel"> <div class="row"> <div class="col-xs-12"> <p>Si se determina durante la visita en video de cuidado virtual de su hijo que se necesita una nota de regreso a la escuela/trabajo, el médico puede crear una nota a la que pueda acceder a través de <a class="GTMLINK" title="MyCookChildrens e imprimir en casa" href="/es/mycookchildrens/">MyCookChildrens e imprimir en casa</a>.</p> </div> </div> <!-- /.row --></div> <!-- Accordion --> <h3>¿Necesita ayuda con su visita en video?</h3> <p>Para preguntas técnicas o problemas de conexión, llame al Servicio de Ayuda de Virtual Health al 682-885-2300.</p> <blockquote>7 días de la semana de 9 a.m. a 9 p.m.</blockquote> <p><em>*Nota: Los técnicos no pueden responder preguntas médicas.</em></p></div> </div> </div> </div> </div> </div> </div> </main> <script defer="defer" src="/Util/Find/epi-util/find.js"></script> <script> document.addEventListener('DOMContentLoaded',function(){if(typeof FindApi === 'function'){var api = new FindApi();api.setApplicationUrl('/');api.setServiceApiBaseUrl('/find_v2/');api.processEventFromCurrentUri();api.bindWindowEvents();api.bindAClickEvent();api.sendBufferedEvents();}}) </script> </main> <footer class="footer" > <div class="footer-wrapper bg-lightgrey"> <div data-react-component="FooterNavigation" data-props='{"upperFooter":{"upperFooterCol1":[{"childPages":[{"highlighted":true,"indented":false,"title":"Our Promise","link":"/es/about/promise-report/","linkAriaLabel":"Our Promise","openInNewWindow":false},{"highlighted":false,"indented":false,"title":"Careers","link":"/es/careers/","linkAriaLabel":"Link to 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