Welcome

Choosing the right neonatal intensive care unit (NICU) is one of the first and most important decisions you’ll make, and we’re here to help! For more than 100 years, Cook Children’s has been your trusted partner in neonatal care, and that’s why we’re excited to open the region’s first full-service NICU within a pediatric medical center at Cook Children's in Prosper. This NICU has single patient rooms (with private bathrooms) and all the amenities families need to stay with their babies around the clock - because healing happens best when we do it together!

Our team of neonatology specialists in Prosper is dedicated to giving every baby the best possible start. We provide all the highly-specialized intensive care services and attention that medically fragile babies need:

  • Innovative treatments for even the rarest newborn conditions.
  • High-tech monitoring systems that keep an eye on your baby.
  • Top doctors and dedicated nurses with small patient loads for more focused care.
  • A one-of-a-kind developmental follow-up program.

At Cook Children’s, families aren’t just visitors, they’re part of the care team. We work closely with you, keeping you informed, involved and empowered to make the best decisions for your baby. Together, we’ll give your baby a strong, supported start.

Directions

Services

Our skilled staff is able to provide the highest level of care for premature babies or infants who may have a birth defect or another kind of anomaly. Our team of neonatologists and neonatal nurse practitioners, along with doctors and other health care professionals from a variety of medical specialties are here to care for your baby's unique needs.

Your visit

We understand that planning for your baby's stay at Cook Children's NICU can be a very stressful time, especially if you have to make some very important decisions in a very short amount of time. The following checklist and resources can help to ease your decision-making process and make your preparation, arrival, and stay go more smoothly.

Insurance information

  • Research your insurance benefits.
  • Contact your insurance company and find out if Cook Children's services are covered under your insurance plan.
  • Tell your insurance company that you are choosing Cook Children's NICU to care for your newborn.
  • Call your employer's benefits department if you have additional questions after speaking to your insurance company. Some plans may have a higher out of pocket or patient responsibility depending on your plan and employer.
  • Tell your doctor that you have chosen Cook Children's for your baby's care.
  • Add your newborn to your insurance.
  • After your baby is born, contact your insurance company within 30 days to add him/her to your plan.
  • Research and select your pediatrician.

Cook Children's has contracts with the following health care insurance companies, and we are committed to growing this list. We want to be sure that every family and child in our community has the coverage they need to get and stay healthy.

Did you know that Cook Children's also offers a health plan that may help you access the care you need? Learn more about Cook Children's Health Plan here.

Gallery

Love, state-of-the-art care, and dedication to our families shines through in every photo. Come feel the warmth and joy that make our NICU a place where little miracles can bloom!

Prosper NICU
Prosper NICU family
Mother and child in Prosper NICU
Nurse and family with child in Prosper NICU
Doctor and newborn in Prosper NICU
Doctor and baby in Prosper NICU
Mother and child in Prosper NICU
Smiling infant in NICU
Prosper NICU family

Hours

Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours