Cook Children's Outpatient Lab (Prosper)

Open Now – Closes at 5:00 PM View full hours

4200 W. University Drive
Prosper, TX 75078

Map and directions

Welcome

Cook Children's outpatient laboratory serves as a draw station for patients who are 17 and under. Our highly trained phlebotomists are skilled and have unique tools to comfort patients during their procedure. To assure proper reimbursement, it is important patients bring the appropriate authorized requisition to their lab appointment. Orders must be clearly marked on the requisition or test codes provided.

Explore our services

Directions

Services

Please call the Prosper Outpatient Laboratory, 945-204-1610, to confirm your specific service and location.

Cook Children's Outpatient Laboratories specialize in pediatric phlebotomy and are dedicated to making your child's experience as comfortable as possible. Our team of lab assistants are trained and experienced in pediatric phlebotomy techniques and pain management.

Accepted insurance plans
Walk-in wait times may vary
View your results on MyCookChildrens Patient Portal

Outpatient Lab services

Pain management

Laboratory procedures can be scary for a child. Our dedicated lab assistants are well trained in pediatric phlebotomy techniques and are skilled in handling the special needs of children. We manage your child's pain by using a variety of age appropriate methods and practices. Child Life specialists work in the outpatient laboratory to prepare and support patients before, during and after the blood collection procedure. They explain everything in age appropriate language, encourage positive coping, and provide distraction and emotional support. Child Life specialists utilize various tools to aid in the overall success of the procedure, including medical play and visual aids.

How Do We Handle Your Child's Pain?

Sucrose
Sucrose promotes the release of endorphins, the body's own natural painkillers. The action of sucking on a pacifier is also believed to potentiate the effect of sucrose. Infants less than six months of age, who qualify, may receive sucrose analgesia prior to painful procedures.
Cold vibration device (BUZZY®)
The cold vibration device (BUZZY) incorporates a cold pack with a vibrating mechanism which confuses the nerves at the site where the pain occurs and distracts attention away from the needle stick.

* Contraindications: The cold pack should not be used on patients under 2, patients with Sickle Cell, or patients with cold sensitivity such as Raynaud's Syndrome.
Topical anesthetic skin refrigerant
This method of pain relief uses a topical aerosol anesthetic refrigerant that quickly numbs the area of skin and lessens the pain of the needle stick.
Topical anesthetic cream
Families can obtain a prescription from their physician for an anesthetic topical cream. Lab assistants are not allowed to apply the cream but the clinic nurse or parent can perform the application.
Distractions
We offer a variety of age appropriate distractions including: Bubbles, I Spy books, iPad, toys, etc.

Phlebotomy procedures

Heel Stick

For infants under a year, when only a small amount of blood is needed, the lab assistant can perform a heel stick. The heel is warmed with a special gel pouch and then pricked with a special heel stick device. The heel is squeezed gently and blood is collected into small special tubes to be sent to the laboratory for testing.

Finger Stick

For children at least a year old, when only a small amount of blood is needed, the lab assistant can perform a finger stick. The finger is warmed with a special gel pouch and then pricked with a special finger stick device. The finger is squeezed gently and blood is collected into small tubes to be sent to the laboratory for testing.

Venipuncture

When more blood is required for testing than can be obtained from a finger stick or heel stick, a venipuncture may be required. A small specialized needle called a butterfly needle is used to withdraw blood from a vein. The veins most commonly used for venipuncture are in the bend of the arm near the elbow or in the hand. Blood is collected into a syringe or drawn directly into a special tube. Your child's blood is then sent to the laboratory to be tested.

Your visit

If you have been referred to Cook Children's Palliative Care program, there are some things you can do ahead of time to help make your visit more comfortable. The following information is provided to help reduce anxiety and unnecessary stress for both you and your child.

Before your visit

Prior to your visit, you will want to contact your managed care provider with questions about your insurance coverage, co-payments or deductibles. You may also be contacted by a patient registration representative with benefit information for your service. Depending on your situation, you may want to meet with someone from our social services department for assistance with financial issues and, if you're coming from out of town, information on transportation and accommodations.

What you'll need to bring

Bring the following information to your child's appointment:

Your photo identification and insurance card(s).
Paperwork for referrals, authorizations and physician's orders.
You will be asked to pay any deductibles, co-payments or unmet out-of-pocket expenses that apply. For your convenience, most major credit cards are accepted.

Upon arrival to the lab

Please check-in at Patient Registration on the day of your appointment to complete the registration process and receive directions to your appointment location

Hours

Thursday	8:00 AM - 5:00 PM
Friday	8:00 AM - 5:00 PM
Saturday	Closed
Sunday	Closed
Monday	8:00 AM - 5:00 PM
Tuesday	8:00 AM - 5:00 PM
Wednesday	8:00 AM - 5:00 PM