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for 15 Years!","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/employees-high-quality-care-leads-to-top-rankings-in-u.s.-news-and-world-report","isExternalLink":false},{"name":"Garth Brooks Praises the Child Life Zone Team","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/garth-brooks-praises-the-work-by-cook-childrens-child-life-zone/","isExternalLink":false},{"name":"Kids Helping Kids Fight Cancer","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/kids-raising-money/","isExternalLink":false},{"name":"Lila\u0027s Legacy of Love","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/a-legacy-of-love/","isExternalLink":false},{"name":"Meet Cook Children\u0027s Veteran\u0027s Group","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/veterans-group/","isExternalLink":false},{"name":"One of Six in the World. Excellent!","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/cook-childrens-hyperinsulinism-center-named-a-center-of-excellence/","isExternalLink":false},{"name":"Our Fourth Consecutive Magnet Designation for Nursing Excellence","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/cook-childrens-receives-fourth-consecutive-magnet-designation-for-nursing-excellence/","isExternalLink":false},{"name":"Peaks Tech Zone Helps Increase Health Technology Know-How For Families","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/peaks-techzone-helps-increase-health-technology-know-how-for-families/","isExternalLink":false},{"name":"Preparing for Future Challenges","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/cook-childrens-expands-to-better-respond-to-future-viral-outbreaks/","isExternalLink":false},{"name":"Take-Home Education Empowers Families","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/cook-childrens-provides-take-home-educational-resources-for-patient-families/","isExternalLink":false},{"name":"Telling Our Story","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/telling-our-story/","isExternalLink":false},{"name":"Volunteers Make a Difference for Patients, Families and YOU","value":"https://www.cookchildrens.org/about/promise-report/The-cook-childrens-experience/volunteering/","isExternalLink":false}],"classes":"secondary","componentName":"DropdownSelectV2"}"> </div> </div> </div> </div> <div class="page-layout score-hero-media"> <img src="/siteassets/images/about/report/2022/report-carousel-experience-wonder.jpg" /> </div> </div> </div> </div> </section> </section> </div> <div class="content-wrapper"> <div class="document-header"> <h1 data-epi-type="title">The Cook Children's Experience</h1> </div> <div class="content-area" data-epi-type="content"> <div class="right-content"> <div class="score-accordion section-menu-wrapper"> <div class="score-accordion-panel"> <div class="panel-heading"> <div class="panel-title"> <button type="button" class="accordion-button" data-target="#sectionMenu" aria-expanded="false" aria-controls="accordion1"> In This Section </button> </div> </div><div id="sectionMenu" class="panel-collapse collapse"> <div class="panel-body"> <div class="bg-lightgrey"> <ul class="main"> <li class="section-menu-item "> <a href="/about/promise-report/" aria-label="Promise Report" class="GTMMENU" target="_self"> Promise Report </a> </li> </ul> <ul class="level-1"> <li class="section-menu-item "> <a href="/about/promise-report/annual-report/" aria-label="Annual Reports" class="GTMMENU" target="_self"> Annual Reports </a> </li> <li class="section-menu-item "> <a href="/about/promise-report/awards-and-recognition/" aria-label="Awards and Recognition" class="GTMMENU" target="_self"> Awards and Recognition </a> </li> <li class="section-menu-item "> <a href="/about/promise-report/by-the-numbers/" aria-label="By the Numbers" class="GTMMENU" target="_self"> By the Numbers </a> </li> <li class="section-menu-item active"> <a href="/about/promise-report/The-cook-childrens-experience/" aria-label="Cook Children's Experience" class="GTMMENU" target="_self"> Cook Children's Experience </a> </li> <li class="section-menu-item "> <a href="/about/promise-report/embracing-togetherness/" aria-label="Embracing Togetherness" class="GTMMENU" target="_self"> Embracing Togetherness </a> </li> <li class="section-menu-item "> <a href="/about/promise-report/everything-for-the-child/" aria-label="Everything for the Child" class="GTMMENU" target="_self"> Everything for the Child </a> </li> <li class="section-menu-item "> <a href="/about/promise-report/financial-statement/" aria-label="Financial Statement" class="GTMMENU" target="_self"> Financial Statement </a> </li> <li class="section-menu-item "> <a href="/about/promise-report/moments-for-magic/" aria-label="Moments for Magic" class="GTMMENU" target="_self"> Moments for Magic </a> </li> <li class="section-menu-item "> <a href="/about/promise-report/seeing-the-world-through-your-eyes/" aria-label="Seeing the World Through Your Eyes" class="GTMMENU" target="_self"> Seeing the World Through Your Eyes </a> </li> <li class="section-menu-item "> <a href="/about/promise-report/untold-stories/" aria-label="Untold: The Stories of Cook Children's" class="GTMMENU" target="_self"> Untold: The Stories of Cook Children's </a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="top-content"> <div class="rte-content"> <div class="rich-text"><p style="margin-bottom: -30px;">To listen. To be heard. To be understood. To have compassion. To treat others the way you want to be treated – like family. This is the Cook Children's experience. Explore the stories here and feel it for yourself.</p></div> </div> <section class="score-stripe left-align section-card-block" style="" data-epi-type="content"> <div class="container"> <div class="w-full"> <div class="content-area"> <div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/usnews/" aria-label="Among the best for 17 years!" class="media-card" target="_blank"> <div class="image-wrapper"> <img src="/siteassets/images/campaigns/us-news-24/us-news_promise-report-card.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Among the best for 17 years!</h4> <div class="rich-text"><p>Cook Children's Health Care System has once again been recognized as one of the best children's hospitals in the nation.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/telly-awards-2023/" aria-label="Lights, Camera, Awards" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/promise/telly-awards.png" alt="" /> </div> <div class="media-card-text"> <h4>Lights, Camera, Awards</h4> <div class="rich-text"><p>Cook Children's Marketing Department recognized with <strong>four </strong>esteemed gold and silver Tellys for two powerful videos produced in 2023.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/shining-bright/" aria-label="Shining bright! Cook Children’s Pediatric ICU earns Silver Beacon Award!" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2024/card-promise-report-beacon-award-graphic.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Shining bright! Cook Children’s Pediatric ICU earns Silver Beacon Award!</h4> <div class="rich-text"><p>The American Association of Critical-Care Nurses (AACN) recognizes the stellar efforts of our PICU nurses for consistently exceeding the high standards set forth by the Beacon Award for Excellence.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/cook-childrens-earns-prestigious-patient-experience-award/" aria-label="Cook Children's Earns Prestigious Patient Experience Award" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2024/card-promise-report-pressganey-award-graphic.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Cook Children's Earns Prestigious Patient Experience Award</h4> <div class="rich-text"><p>The 2023 Press Ganey Human Experience Guardian of Excellence Award® places our medical center in the top 5% of health care providers nationwide.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/veterans-group/" aria-label="Thank you veterans" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardsquare-veterans-thankyou.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Meet Cook Children's Veteran's Group</h4> <div class="rich-text"><p>Group honors veterans and military families across Cook Children's.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/volunteering/" aria-label="Volunteers make a difference" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardsquare-volunteer-peekaboo.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Volunteers Make a Difference for Patients, Families and YOU</h4> <div class="rich-text"><p>Thanks for escorting visitors, reading books and dancing in the halls.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/a-legacy-of-love/" aria-label="Lila's legacy of love" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardsquare-giving-lostchild-family.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Lila's Legacy of Love</h4> <div class="rich-text"><p>Providing comfort for families who have to say goodbye to NICU babies.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/kids-raising-money/" aria-label="Kids helping kids fight cancer" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardsquare-kidsraisingmoney.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Kids Helping Kids Fight Cancer</h4> <div class="rich-text"><p>Donors of all ages from all walks-of-life give from their hearts.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/new-institute-brings-specialties-together-to-provide-seamless-health-care/" aria-label="Coming fall 2023" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-image-institute-entryway.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Coming Fall 2023</h4> <div class="rich-text"><p>New model of care enhances collaboration for neurological disorders.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/cook-childrens-receives-fourth-consecutive-magnet-designation-for-nursing-excellence/" aria-label="The gold standard in nursing excellence" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardsquare-magnet.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Our Fourth Consecutive Magnet Designation for Nursing Excellence</h4> <div class="rich-text"><p>Medical center achieves fourth consecutive Magnet<sup>®</sup> designation.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/great-100-nurses/" aria-label="Congratulations to our great nurses" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardsquare-great100nurses.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Congratulations to Our Great Nurses </h4> <div class="rich-text"><p>We are proud of your inspiring contributions to nursing excellence.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/cook-childrens-hyperinsulinism-center-named-a-center-of-excellence/" aria-label="One of six in the world. Excellent!" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-centerofexcellencelogo.jpg" alt="" /> </div> <div class="media-card-text"> <h4>One of Six in the World. Excellent!</h4> <div class="rich-text"><p>Among the first to be designated a Hyperinsulinism Center of Excellence.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/cook-childrens-provides-take-home-educational-resources-for-patient-families/" aria-label="Take-home education empowers families" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardblock-takehomeresources-family.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Take-Home Education Empowers Families</h4> <div class="rich-text"><p>Educational resources help parents better manage their child’s medical care at home.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/garth-brooks-praises-the-work-by-cook-childrens-child-life-zone/" aria-label="Garth Brooks praises the Child Life Zone" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardsquare-childlife-clz.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Garth Brooks Praises the Child Life Zone Team</h4> <div class="rich-text"><p>Sometimes the best therapy is creativity, imagination and modeling clay.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/cook-childrens-expands-to-better-respond-to-future-viral-outbreaks/" aria-label="Preparing for the future challenges" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardsquare-icu-pyt.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Preparing for Future Challenges</h4> <div class="rich-text"><p>Cook Children's expands to better respond to future viral outbreaks.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/peaks-techzone-helps-increase-health-technology-know-how-for-families/" aria-label="Health technology know-how for families" class="media-card" target="_self"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardsquare-peakstechzone.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Health technology know-how for families</h4> <div class="rich-text"><p>Peaks Tech Zone has medical techsperts, tech-to-go and Peaks the dragon.</p></div> </div> </a> </div></div><div class=" page-layout"> <div class="media-card-wrapper pb-0"> <a href="/about/promise-report/The-cook-childrens-experience/telling-our-story/" aria-label="Telling Our Story" class="media-card" target="_blank"> <div class="image-wrapper"> <img src="/siteassets/images/about/report/2022/report-cardsquare-telling-our-story.jpg" alt="" /> </div> <div class="media-card-text"> <h4>Telling Our Story</h4> <div class="rich-text"><p>Many of our patients are so inspired by their time here that they feel called to give back through the Cook Children's Health Foundation's Patient Ambassador program.</p></div> </div> </a> </div></div> </div> </div> </div> </section> </div> </div> </div> </div> </div> </main> <script defer="defer" src="/Util/Find/epi-util/find.js"></script> <script> document.addEventListener('DOMContentLoaded',function(){if(typeof FindApi === 'function'){var api = new FindApi();api.setApplicationUrl('/');api.setServiceApiBaseUrl('/find_v2/');api.processEventFromCurrentUri();api.bindWindowEvents();api.bindAClickEvent();api.sendBufferedEvents();}}) </script> </main> <footer class="footer" > <div class="footer-wrapper bg-lightgrey"> <div data-react-component="FooterNavigation" data-props='{"upperFooter":{"upperFooterCol1":[{"childPages":[{"highlighted":true,"indented":false,"title":"Our 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