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Neonatology - Your Guide for a Strong Start

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We understand that planning for your baby's stay in the NICU can be stressful, especially if you have to make some very important decisions in a very short amount of time. The following checklist and resources can help you through the process to make your preparation, arrival and stay go more smoothly.

Insurance information

  • Research your insurance benefits.
  • Contact your insurance company and find out if Cook Children's services are covered under your insurance plan.
  • Tell your insurance company that you are choosing Cook Children's NICU to care for your newborn.
  • Call your employer's benefits department if you have additional questions after speaking to your insurance company. Some plans may have a higher out of pocket or patient responsibility depending on your plan and employer.
  • Tell your doctor that you have chosen Cook Children's NICU for your baby's care.
  • Add your newborn to your insurance.
  • After your baby is born, contact your insurance company within 30 days to add your child to your plan.
  • Research and select your pediatrician.

Cook Children's has contracts with the following health care insurance companies, and we are committed to growing this list. We want to be sure that every family and child in our community has the coverage they need to get and stay healthy.

Did you know that Cook Children's also offers a health plan that may help you access the care you need? Learn more about Cook Children's Health Plan.

 

If your baby has been diagnosed with a condition that will require immediate transfer to a NICU, or if you're at risk of a preterm birth, we've taken extra steps to ensure our video tour offers the reassurance and confidence that comes from knowing what to expect during your child's stay with us.

 

If you'd like to schedule a visit in person to our NICU, please call us.

682-885-4292

We're here to help.

If you have further questions for our NICU team, please call 682-885-4382. If you're a referring provider with questions, you can find information on how to refer a patient or other NICU contact information here.