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id="0">{"@context":"https://schema.org","@type":"MedicalClinic","name":"Cook Children\u0027s Medical Center (Prosper)","description":"Thanks to our skilled group of clinicians who support the leading-edge technology found among our pediatric specialty services, Cook Children\u0027s is the destination when it comes to taking care of your children.","url":"https://www.cookchildrens.org/medical-center/prosper/your-visit/going-home/","geo":{"@type":"GeoCoordinates"},"smokingAllowed":false,"address":{"@type":"PostalAddress","addressCountry":"US","addressLocality":"Prosper","addressRegion":"TX","postalCode":"75078","streetAddress":"4100 W. University Drive"},"diversityPolicy":"https://www.cookchildrens.org/about/diversity/","email":"social@cookchildrens.org","paymentAccepted":["American Express","Cash","Check","Discover","Mastercard","Visa"],"telephone":"945-204-4100","isAcceptingNewPatients":true} </script> <div class="interior-page"> <div class="top-content-wrapper"> <div class="content-wrapper"> <div class="document-header"> <h1 data-epi-type="title">Going Home</h1> </div> <div class="content-area" data-epi-type="content"> <div class="right-content"> <div class="score-accordion section-menu-wrapper"> <div class="score-accordion-panel"> <div class="panel-heading"> <div class="panel-title"> <button type="button" class="accordion-button" data-target="#sectionMenu" aria-expanded="false" aria-controls="accordion1"> In This Section </button> </div> </div><div id="sectionMenu" class="panel-collapse collapse"> <div class="panel-body"> <div class="bg-lightgrey"> <ul class="main"> <li class="section-menu-item "> <a href="/medical-center/prosper/" aria-label="Cook Children's Medical Center (Prosper)" class="GTMMENU" target="_self"> Cook Children's Medical Center (Prosper) </a> </li> </ul> <ul class="level-1"> <li class="section-menu-item "> <a href="/medical-center/prosper/family-resources/" aria-label="Family Resources" class="GTMMENU" target="_self"> Family Resources </a> </li> <li class="section-menu-item "> <a href="/medical-center/prosper/comfort-and-conveniences/" aria-label="Comfort and Conveniences" class="GTMMENU" target="_self"> Comfort and Conveniences </a> </li> <li class="section-menu-item "> <a href="/medical-center/prosper/wayfinding/" aria-label="Maps and Wayfinding" class="GTMMENU" target="_self"> Maps and Wayfinding </a> </li> <li class="section-menu-item "> <a href="/medical-center/prosper/your-visit/" aria-label="Your Visit" class="GTMMENU" target="_self"> Your Visit </a> <ul class="level-2"> <li class="section-menu-item "> <a href="/medical-center/prosper/your-visit/guest-and-visitor-information/" class="GTMMENU" target="_self"> Guest and Visitor Information </a> </li> <li class="section-menu-item "> <a href="/medical-center/prosper/your-visit/before-your-visit/" class="GTMMENU" target="_self"> Before Your Visit </a> </li> <li class="section-menu-item "> <a href="/medical-center/prosper/your-visit/during-your-visit/" class="GTMMENU" target="_self"> During Your Visit </a> </li> <li class="section-menu-item active"> <a href="/medical-center/prosper/your-visit/going-home/" class="GTMMENU" target="_self"> Going Home </a> </li> <li class="section-menu-item "> <a href="/medical-center/prosper/your-visit/helpful-things-to-know/" class="GTMMENU" target="_self"> Helpful Things to Know </a> </li> </ul> </li> <li class="section-menu-item "> <a href="/medical-center/prosper/medical-services/" aria-label="Medical Services" class="GTMMENU" target="_self"> Medical Services </a> </li> <li class="section-menu-item "> <a href="/medical-center/prosper/mycookchildrens-app/" aria-label="MyCookChildren's App" class="GTMMENU" target="_self"> MyCookChildren's App </a> </li> </ul> </div> </div> </div> </div> </div> </div> <div class="top-content"> <div class="rte-content"> <div class="rich-text"><p><img src="/siteassets/images/medical-center-prosper/photo-ccmcp-visit-going-home.jpg" alt="Family in hospital room" width="1200" height="500"></p> <p style="margin-top: 30px;">When treatment is complete, we'll discharge your child from our medical center. We know you're eager to get home, so we'll try to speed along the process.</p> <h2>Transportation from our Prosper medical center</h2> <p>It's important to plan early for your transportation home. Please make sure you have the right type of car seat for your child.</p> <p>Texas law requires all children must ride in approved car or booster seats until they are 8 years old or taller than 4 feet 9 inches. All other passengers must use a seat belt, regardless of where they sit in the vehicle.</p> <p>We also recommend that children always ride in the back seat. If you don't have a car seat, please tell your nurse.</p> <h2>Discharge</h2> <p>Discharge can be a confusing time. You may receive instructions, prescriptions and referrals for additional medical services or equipment. You may also need to schedule a follow-up appointment.</p> <p><a title="MyCookChildren's patient portal" href="/mycookchildrens/">Our MyCookChildren's patient portal</a> can help you track all your child's discharge information. When you download the app on your mobile device, you have that information at your fingertips 24/7.</p> <p>If you have any questions, please ask before you leave or call your doctor's office and we'll help in any way we can. You can also message your health care team using the patient portal.</p> <h2>On-site retail pharmacy</h2> <p>You can fill your prescriptions at our retail pharmacy located on the lower level of our Prosper medical center. If you'd like your prescriptions ready for pick up, let your doctor or nurse know.</p> <p>Our pharmacy offers compounding, flavor-blended medications, over-the-counter medicines and medication check-ups. It's important to always give medicine to your child exactly as prescribed by your doctor.</p> <p><a class="score-button secondary" title="Learn more about our pharmacy" href="/medical-center/prosper/retail-pharmacy/">Learn more about our pharmacy</a></p> <h2>Home health</h2> <p>In some cases, your child may need services or equipment at home. Cook Children's Home Health offers:</p> <ul style="columns: 2;"> <li>Medical equipment</li> <li>Nursing</li> <li>Orthotics and prosthetics, including cranial helmets</li> <li>Pharmacy</li> <li>Rehabilitation</li> </ul> <p>Your case manager or social worker will connect you with home health services.</p> <p><a class="score-button secondary" title="Cook Children's Home Health" href="https://www.cookchildrenshomehealth.com/" target="_blank" rel="noopener">Cook Children's Home Health</a></p> <h2>Education</h2> <p>Before you go home, we'll give you a discharge teaching sheet. This sheet explains:</p> <ul> <li>What you need to know about taking care of your child</li> <li>What you should do if your child has problems, such as a fever, pain or vomiting</li> </ul> <p>Many parents find discharge instructions confusing at times. Please, always ask questions and tell us if you don't understand our answers.</p> <p>Our method for teaching patients and families is called Teach Back. It helps you understand health information in a way that makes sense to you. In Teach Back, we may ask you to:</p> <ul> <li>Demonstrate what to do if certain issues arise, such as pain or a fever</li> <li>Pretend you are home and that we are a family member or neighbor</li> <li>Show us or tell us how to care for your child at home</li> </ul> <p>Just because you're leaving the medical center, doesn't mean we're leaving you. Once you're home, you'll discover that we're still here to help you on your child's medical journey.</p> <p>Finding health information you can trust can be confusing and overwhelming. Let us help. A Cook Children's librarian can send you up to date information from reliable sources.</p> <p>Click on "Ask a Librarian" to request information about a condition, procedure, medicine or other health related questions.</p> <p><a class="btn btn-info GTMBUTTON score-button primary secondary" title="Ask a librarian" href="https://cookchildrens.libwizard.com/f/AskaLibrarian" target="_blank" rel="noopener">Ask a librarian</a></p> <p>Going home with medical technology? We can help. Before you leave, be sure to stop by Peaks Tech Zone and ask one of our Techsperts to assist with any training or questions you may have.</p> <p><a class="score-button secondary" title="Peaks Tech Zone" href="/services/tech-zone/">Visit Peaks Tech Zone</a> <a class="score-button link" title="Email a question to a Techspert" href="mailto:peakstechzone@cookchildrens.org">Email a question to a Techspert</a></p> <h2>Billing</h2> <p>Cook Children's will bill your insurance company. You may also receive separate bills from doctors who participated in your child's care, such as radiologists, pathologists, anesthesiologists or surgeons.</p> <p>For questions relating to your account or to request an itemized statement, please visit our <a title="Get billing and insurance information" href="/patients-families/billing-insurance/">billing and insurance page</a> or call Patient Accounting at <a title="682-885-4432" href="tel:+1-682-885-4432">682-885-4432</a> or <a title="1-888-852-6635" href="tel:+1-888-852-6635">1-888-852-6635</a>.</p> <p><a class="score-button secondary" title="Billing and insurance" href="/patients-families/billing-insurance/">Billing and insurance</a></p></div> </div> </div> </div> </div> </div> </div> </main> <script defer="defer" src="/Util/Find/epi-util/find.js"></script> <script> document.addEventListener('DOMContentLoaded',function(){if(typeof FindApi === 'function'){var api = new 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