Referrals and Appointments

Referring a patient

If you are a health care provider, you can refer a patient to our clinic by faxing a referral and completed pain management referral form to 682-885-2510.

We accept referrals for patients up to 18 years of age. If the patient is 18 years old at time of a new patient appointment, the visit will be consultation only and your provider will discuss a transition plan to an adult provider.

Starting April 4, Cook Children's Pain Management will serve you in an improved area at the Dodson Specialty Clinics. Please use the new P1 garage to park and check in at the new location of Dodson Central Registration. If you have any questions, just ask us. We're here for you every step! Download map.

If you are a child's parent or guardian, please ask your child's primary care physician or specialty physician (such as neurologist, orthopedic surgeon, etc.) to make a referral to our pain clinic by faxing a referral and completed pain management referral form to 682-885-2510.

If you are a provider or parent and would like to speak with our staff, please call 682-885-7246.

Insurance information

Cook Children's has contracts with the following health care insurance companies, and we are committed to growing this list. We want to be sure that every family and child in our community has the coverage they need to get and stay healthy.

Cook Children's contracted insurance plans

Did you know that Cook Children's also offers a health plan that may help you access the care you need? Learn more about Cook Children's Health Plan here.

MyCookChildren's patient portal

If your child has an upcoming appointment that requires forms and information to be completed or updated, you can now do so before your appointment, in your MyCookChildren's portal account.

Simply login to your child's MyCookChildren's account, select 'Visits' and then the green 'eCheck-In' icon for your child's upcoming appointment. From there, you can fill out the necessary forms needed. This process from start to finish should take less than 20 minutes and will shorten your time in our office. Please note: the forms and questionnaires are specific to who your appointment is with and what is needed for that type of appointment. Even if you recently updated forms, there may be new items to complete that are specific for this appointment.

Important phone numbers for referring physicians

Teddy Bear Transport – 1-682-885-3901 or 1-800-543-4878
Dodson Surgery Center – 682-885-1514
Surgery Center – Hurst – 817-605-2595
Pediatric Surgery Center - Plano – 972-300-0215
Home Health – 1-800-747-8242
Rehabilitation Services – 682-885-4063

Emergency referral/admission

For emergency referrals, call 1-682-885-3901 or 1-800-543-4878

Please have the following patient information ready:

Patient's name and date of birth
Reason for admission
Admission type, such as observation or inpatient
Special needs of patient, such as isolation or equipment
Patient's medical history

International referrals

Our highly skilled physicians cover more than 30 specialties and subspecialties, which allows your patients to receive outstanding care, all in one place. Our International Patient Services team will review each case and recommend the best treatment plan for a child visiting Cook Children's.

If you'd like to refer an international patient, need assistance or have questions, our staff is here to help at +1-682-885-INTL (+1-682-885-4685).

More information on international referrals to Cook Children's.

Quick reference guide and specialty contacts

For a listing of referral contacts by department you can view, download and/or print our quick reference contact guide by clicking here.